Prison Operations Support Specialist

Allscreens Nationwide Ltd; Bicester; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

9 bank holidays

Level 2 apprenticeship

Civil Service pension

Season ticket loan

Retail discounts

Employee Assistance Programme

Cycle to Work

Job summary

Allscreens Nationwide Ltd is recruiting for an Operational Support Grade on a 2-year fixed term contract. The role supports daily prison operations, including gate duties, visits, CCTV monitoring and night shifts.

You will work as part of a close-knit team to ensure safe, secure and efficient services across expanding site operations. The package includes generous annual leave, bank holidays, pension access, apprenticeships, and travel discounts.

Responsibilities

• gate/portal duties: ensure the secure entry and exit of staff, visitors, vehicles; carry out searches and issue/collect staff keys/radios
• control room: operate the establishment radio system and monitor CCTV; report suspicious activities
• visits: book visits; identify and process visitors on arrival; escort them if required
• censors/correspondence: monitor/log mail and report illicit items; preserve evidence
• night duties: ensure cell doors are locked/secure and prisoners are accounted for
• reception: assist with reception tasks; photograph prisoners; collate documentation; check seals on property storage
• prisoner supervision: supervise prisoners; assist with clothing/property exchange and movement
• food delivery: trolley delivery and collection, possibly using an electric tug
• driving duties: transport prisoners and escorts; collect mail
• phone calls: monitor PIN system; log requests; maintain audit trail
• procedures and protocol: follow national/local policies and emergency procedures

Job description

Allscreens Nationwide Ltd is recruiting for an Operational Support Grade on a 2-year fixed term contract. The role supports daily prison operations, including gate duties, visits, CCTV monitoring and night shifts.

You will work as part of a close-knit team to ensure safe, secure and efficient services across expanding site operations. The package includes generous annual leave, bank holidays, pension access, apprenticeships, and travel discounts.