Prison Operations Support – Night/Weekend Shifts

Ministry of Justice; Maids Moreton; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Civil Service pension scheme

Season ticket loans

Retail discounts

Employee Assistance Programme

Cycle to Work scheme

Job summary

The Ministry of Justice is seeking an Operational Support Grade to help run a busy prison. You will work in a close-knit team handling patrols, gate duties, deliveries, visitor supervision, and monitoring calls and CCTV.

Shift work includes nights and weekends, with a 37-hour week. You will be assessed on Communications and Influencing skills, and there is a generous Civil Service pension, annual leave, and discounts.

Qualifications

• Ability to communicate effectively in English.
• Willingness to work shifts including nights, evenings, weekends and bank holidays.
• Access to Level 2 apprenticeship in customer service available.

Responsibilities

• Gate/portal duties including searches and keys/radios.
• Operate control room and monitor CCTV, report suspicious activity.
• Book visits and process visitors on arrival.
• Monitor mail and report illicit items; preserve evidence.
• Night duties ensuring cells are secure and prisoners accounted for.
• Reception support: photograph prisoners and manage property process.
• Supervise prisoners and assist with movement.
• Food trolley delivery and related movements.
• Transport prisoners in cellular vehicle; collect mail.
• Monitor PIN system and complete related paperwork.
• Follow national and local policies and emergency procedures.

Job description

The Ministry of Justice is seeking an Operational Support Grade to help run a busy prison. You will work in a close-knit team handling patrols, gate duties, deliveries, visitor supervision, and monitoring calls and CCTV.

Shift work includes nights and weekends, with a 37-hour week. You will be assessed on Communications and Influencing skills, and there is a generous Civil Service pension, annual leave, and discounts.