Print Services Manager

idpp; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A global IT managed service provider seeks a proactive Print Service Manager to oversee international print operations. This role involves managing vendor relationships, ensuring compliance, and driving strategic initiatives such as cloud migration and print reduction. The ideal candidate will have strong organizational skills and experience in large enterprise settings.

Qualifications

• Proven experience in print service management in a large enterprise.
• Familiarity with audit processes and compliance standards.

Responsibilities

• Manage vendor relationships, payments, and budgets for print services.
• Provide operational support for international print services.
• Develop dashboards to track print usage and service performance.

Skills

Organizational Skills

Communication Skills

Vendor Management

Risk Mitigation

Cloud Migration

Tools

Reporting Tools

Dashboard Creation

Job description

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A global IT managed service provider is looking for a highly organized and proactive Print Service Manager to lead their end client’s International & Print Service Management operations. This role is critical in ensuring the smooth operation of print services across global locations, including APAC, EMEA, and India, while overseeing key vendor relationships and driving strategic initiatives such as print reduction and cloud migration.

Key Responsibilities:

• Manage vendor relationships, payments, and budgets related to print services.
• Lead risk mitigation efforts for audits, compliance, outsourcing, and ESO reviews.
• Provide operational support for international print services, resolving escalations in a timely manner.
• Handle service requests for printer relocations, updates, remediations, and coordinate with real estate teams.
• Maintain accurate asset management records for all printers throughout their lifecycle.
• Develop dashboards and reporting tools to track print usage and service performance.
• Drive the transition out of legacy platforms such as Paragon, engaging with application owners to ensure a smooth shift.
• Design and execute a migration strategy for RedTitan to a cloud-based environment.

Key Skills and Experience:

• Proven experience in production support or print service management in a large enterprise setting.
• Strong background in vendor and contract management.
• Experience with international operations, particularly in APAC, EMEA, and India.
• Excellent organizational and communication skills.
• Familiarity with audit processes, compliance standards, and outsourcing governance.
• Ability to manage complex service environments and lead cross-functional initiatives.
• Proficiency with reporting tools and dashboard creation.
• Experience with cloud migration projects is a plus.

Central London - on site

Competitive rate inside IR35

6 months initially (likely extension)

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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