Print & Fulfilment Operations Lead

ClearCourse; Waterlooville; In loco; GBP 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private medical cover

Health cash plan

Life assurance

Cycle to work scheme

Volunteer days

Employee Assistance Programme

Descrizione del lavoro

Giftpro, part of the ClearCourse Group, is recruiting a Print & Fulfilment Manager to run our on-site operation in Waterlooville. You will lead a small permanent team and seasonal staff, plan daily print runs, ensure quality, and manage dispatch of orders to customers.

You will maintain presses and print servers, optimise stock control, and report KPIs to the General Manager. The role requires a practical, hands-on leader who thrives in a fast-paced environment.

Competenze

• Experience managing a print, production, fulfilment or warehouse operation.
• Experience leading a small team, ideally including seasonal staff.
• A methodical, detail-focused approach with an eye for print quality and stock control.
• Strong planning skills and the ability to hit firm dispatch deadlines.
• A practical, hands on style.

Mansioni

• Plan and schedule daily print runs across two Xerox Versant presses for same-day dispatch.
• Keep presses and Fiery print servers maintained and available, working with suppliers on servicing.
• Quality-check every order for colour, alignment, personalisation and finish.
• Own the print, fold, pack and dispatch process, including daily Royal Mail dispatch and courier liaison.
• Manage warehouse storage and picking of client merchandise, including click and collect.
• Investigate fulfilment errors and fix the root cause.
• Line manage two direct reports, and recruit, train and lead seasonal staff through peak.
• Manage stock levels, forecasting and ordering of card, envelopes, packaging and consumables.
• Report fulfilment KPIs to the General Manager and keep colleagues updated on order status via HubSpot.
• Keep the print and packing areas safe, and deliver improvements to process, speed and capacity.

Conoscenze

Team leadership

Print quality control

Inventory & stock control

Logistics planning

Forecasting & scheduling

Strumenti

Xerox Versant

Fiery Print Server

HubSpot

Descrizione del lavoro

Giftpro, part of the ClearCourse Group, is recruiting a Print & Fulfilment Manager to run our on-site operation in Waterlooville. You will lead a small permanent team and seasonal staff, plan daily print runs, ensure quality, and manage dispatch of orders to customers.

You will maintain presses and print servers, optimise stock control, and report KPIs to the General Manager. The role requires a practical, hands-on leader who thrives in a fast-paced environment.