Principal Technical Product Manager, Video Commerce

Amazon; Greater London; On-site; GBP 60,000 - 110,000; Full time

Job summary

Amazon in the United Kingdom seeks a Principal PM for Commerce Personalization within Prime Video. You will own the roadmap and vision for personalization across homepage, detail pages, checkout, notifications, and partner storefronts, driving end-to-end product delivery with ML/AI techniques.

You will lead cross‑functional teams, collaborate with Applied Science and ML Engineering, and shape personalization strategies that affect hundreds of millions of users globally.

Qualifications

• Own and drive roadmap strategy and definition for product initiatives.
• Experience in technical product management, program management, or engineering.
• Own feature delivery and make product tradeoffs across the lifecycle.
• Lead engineering discussions about technology decisions and product strategy.
• Own end-to-end product strategy for ML/AI-powered consumer products.
• Preferred: experience with subscription or commerce models and LTV‑based decisions.
• Preferred: familiarity with reinforcement learning and multi‑objective optimization for personalization.
• Track record of shipping products at scale (100M+ users).

Responsibilities

• Own the customer problem end to end and define the vision, strategy, and roadmap for Commerce Personalization across Prime Video surfaces.
• Build coordinated intelligence that accounts for customer decisions and journey stages.
• Define success measures and assess their impact on long-term outcomes.
• Enable partner content discovery and personalized offer timing at scale across channels and markets.
• Ship improvements quickly and demonstrate measurable impact on engagement and retention.
• Partner with Applied Science and ML Engineering on RL and multi‑objective optimization tied to outcomes.
• Align multiple teams around shared customer outcomes with evidence-based decisions.

Skills

Roadmap strategy

Technical product mgmt

End-to-end delivery

Engineering discussions

ML/AI products

Subscriptions/commerce

RL / optimization for personalization

Job description

Salary: £60,000 - 110,000 per year

Requirements

• Experience owning and driving roadmap strategy and definition


• Experience in technical product management, program management, or engineering


• Experience owning feature delivery and making product tradeoffs


• Experience with end-to-end product delivery


• Experience leading engineering discussions about technology decisions and product strategy


• Experience owning and delivering end-to-end product strategy for ML/AI-powered consumer products


• Preferred: Experience with subscription or commerce business models and lifetime-value-based decision‑making


• Preferred: Familiarity with reinforcement learning, multi‑armed bandits, or multi‑objective optimization applied to product personalization


• Preferred: Track record of shipping products that changed customer behavior at scale, with 100M+ users


• Preferred: Experience with experimentation design, causal inference, and long‑term holdout measurement

Responsibilities

• Own the customer problem end to end and define the vision, strategy, and roadmap for Commerce Personalization across Prime Video surfaces, including the homepage, detail pages, checkout, notifications, and partner storefronts


• Build coordinated intelligence that accounts for customer decisions and journey stages, including honoring declined offers, prioritizing content for at‑risk customers, and avoiding premature upsells for new subscribers


• Define success measures and assess their impact on long‑term outcomes


• Enable partner content discovery and personalized offer timing at scale across channels and markets


• Ship improvements quickly and demonstrate measurable impact, including reduced repetition, better timing, and increased engagement among at‑risk segments


• Partner with Applied Science and ML Engineering on reinforcement learning, multi‑objective optimization, and unified customer representations tied to customer outcomes


• Align multiple teams around shared customer outcomes, using evidence to support decisions

Technologies

• AI


• Support


• Security

More

We offer Prime Video, a streaming service with movies, TV shows, Original and Exclusive content, live sports, add‑on channels, and options to rent or buy titles. Available in more than 240 countries and territories, Prime Video is a fast‑paced, growing business focused on innovating for customers. As Principal PMT for Commerce Personalization, you will build and scale systems that make relevant commerce offers feel timely and appropriate throughout the customer journey. Our PV Commerce Personalization & Member Experience team connects Prime Videos content experience with its commerce engine. We own the models, systems, and product experiences that determine which customers see which offers, when, and how, and partner across Prime Video to deliver value for customers and partners. We are evolving from siloed model optimization toward a unified system coordinating the full customer journey. We value a diverse, inclusive workforce and make recruiting decisions based on experience and skills.

last updated 40 week of 2026