Principal Solutions Engineer

Atlassian; Greater London; Remote; GBP 75,000 - 120,000; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Job summary

Atlassian is seeking a senior Solutions Engineer to partner with Enterprise Sales and Channel Partners. You will uncover customer needs, tailor demonstrations, and lead PoC workshops to showcase value.

You will stay current with Atlassian roadmaps, pursue certifications, and collaborate across teams to drive transformational deals. You will engage with senior stakeholders and executives, articulating differentiators and benefits, while traveling occasionally and contributing to a competitive

Qualifications

• Experience in sales engineering with at least four years covering large strategic accounts.
• Experience communicating and presenting to senior stakeholders across various levels of an organization, including extensive engagement with executive leadership.
• You're proactive, passionate, and thrive on collaboration to drive meaningful results.

Responsibilities

• Conduct thorough customer discovery to assess challenges, goals, and technical requirements.
• Deliver tailored product demonstrations that address objections and align with the customer’s vision of success.
• Develop proof-of-concept environments and lead interactive workshops to showcase Atlassian features and workflows.
• Continuously enhance technical expertise by staying updated on Atlassian’s roadmap and pursuing certifications.
• Collaborate with internal teams, account managers, and product stakeholders to drive transformation deals and ensure alignment.
• Build a robust understanding of competitors’ offerings to articulate Atlassian’s differentiators in competitive scenarios.
• Experiment with innovative pre-sales approaches to boost customer engagement.

Skills

Sales engineering

Executive stakeholder communication

Outstanding communication

Education

Bachelor's degree in Engineering/CS

MBA or advanced technical degree preferred

Job description

Your future team

Our Solutions Engineering Team is comprised of people with backgrounds in pre-sales, consulting and engineering. We partner with the Enterprise Sales Team & Channel Partners to understand the needs of Atlassian's customers, strategise on enterprise sales cycles, provide value-based demonstrations and support Proofs of Value to ultimately allow our customers to unleash the potential of their teams.

In this role, you will:

• Conduct thorough customer discovery to assess challenges, business goals, and technical requirements, uncovering opportunities for cross-product and solution expansion aligned with Atlassian’s offerings.

• Deliver tailored, engaging product demonstrations that address customer objections, connect technical capabilities to business needs, and use storytelling techniques to align with the customer’s vision of success.

• Develop proof-of-concept environments and lead interactive workshops to showcase product features, workflows, and hands‑on solutions aligned with customer goals.

• Continuously enhance technical expertise by staying updated on Atlassian’s roadmap, pursuing certifications, and refining pre‑sales knowledge, product offerings, and sales processes.

• Collaborate with internal teams, account managers, and product stakeholders to drive transformation deals, identify growth opportunities, and ensure seamless communication and alignment with customer objectives.

• Build a robust understanding of competitors’ offerings to clearly articulate Atlassian’s differentiators in competitive scenarios.

• Experiment with innovative approaches to pre‑sales activities, such as gamification or audience participation, to enhance customer engagement.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

• Experience in sales engineering, with at least four years covering large strategic accounts.

• Experience communicating and presenting to senior stakeholders across various levels of an organization, including extensive engagement with executive leadership.

• You're proactive, passionate, and thrive on collaboration to drive meaningful results. Our team embraces a solutions-oriented mindset—so if you're looking for a passive role, this position may not be the right fit.

• Outstanding communication skills across oral, written, and presentation formats, paired with a knack for building genuine and lasting relationships.

• Curious, solutions-focused, and passionate about technology and empowering others through knowledge sharing.

• Bachelor's degree in Engineering, Computer Science, or a related field; MBA or advanced technical degree preferred

• Willing and able to travel occasionally
  

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

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