Solutions Engineering, Enterprise Emerging Markets

Atlassian; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing resources

Volunteer days

Global distributed team

Job summary

At Atlassian, we are seeking a Pre-Sales Solutions Engineer for our Emerging Markets Team, with a main focus on Africa, who must be located in the UK, Germany or the Netherlands. You will be a product expert in the sales cycle, solving customers' hardest business problems with Atlassian solutions and helping close enterprise deals.

You'll partner with account teams to map Atlassian products to customer needs, deliver value-based demonstrations, and guide both business and technical stakeholders

Qualifications

• 2+ years of experience interacting with enterprise customers in a pre-sales capacity.
• Excellent communication and presentation skills across multi-level audiences.
• Able to translate complex business problems into clear Atlassian solutions.

Responsibilities

• Partner with account teams and channel partners to understand customer needs and map Atlassian products to business outcomes
• Identify cross-product opportunities and expand solution footprints
• Investigate and document client pain points in the sales cycle
• Serve as a product expert in pre-sales, articulating value and usage of Atlassian software
• Demonstrate Atlassian solutions with compelling value-based stories
• Lead technical discussions to gain buy-in from customers
• Collaborate with sales counterparts and provide feedback to product management
• Continuously learn Atlassian products and sales processes and share knowledge

Skills

Enterprise pre-sales experience

Excellent communication

Presentation skills

Business-technical fluency

Job description

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities.

Overview

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities.

To help our teams work together effectively, this role requires you to be located in UK , Germany or the Netherlands. We don’t offer relocation support for this role.

Atlassian is looking for a Pre-Sales Solutions Engineer for our Emerging Markets Team, with the main focus on Africa, who is passionate about being a product expert in the sales cycle, solving our customers' hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

Responsibilities

In This Job, You Will:

• Partner with account teams and channel partners to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
• Probe for and identify additional opportunities for cross-product/solution expansion
• investigate, discover, and assess client pain points
• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
• have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
• Lead compelling value-based demonstrations, both standard and customized
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
• Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Qualifications

About You:

We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.

On paper, you have 2+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you’re looking to be a cog in the system, this job isn’t for you.

You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

You’re fluent in English.

More About Our Team

You'll be working alongside a globally distributed SE team, speaking with large enterprise companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we’re excited at the opportunity to have you join the team and help our company grow and change for the better.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.