Senior Solutions Engineer, Enterprise - UKI Public Sector

Atlassian; Greater London; On-site; GBP 85,000 - 130,000; Full time

Benefits offered by this job

Health and wellbeing resources

Volunteer days

Job summary

At Atlassian, we are seeking a Senior Pre-Sales Solutions Engineer for the Enterprise UKI territory. This role leads technical engagements in complex sales cycles and maps customer problems to Atlassian solutions.

You will collaborate with cross-functional teams, partners, and sales to drive value-based demonstrations and secure buy-in from senior stakeholders. You bring 5+ years engaging enterprise customers in a pre-sales capacity, with strong communication skills and a deep understanding of

Qualifications

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity.
• Experience working with the UK public sector and government procurement frameworks.
• Understanding of security and compliance requirements.
• Ability to navigate commercial and stakeholder landscapes of central and local government.
• Comfortable in both business and technical contexts with executives and technical audiences.

Responsibilities

• Partner with cross-functional account teams and Atlassian partners in customer discovery to map needs to Atlassian platforms.
• Identify opportunities for cross-product/solution expansion.
• Continuously investigate customer pain points and opportunities.
• Act as a trusted technical advisor in the pre-sales process and demonstrate value of Atlassian software.
• Understand and articulate how Atlassian products work together to unlock team power.
• Lead tailored value-based demonstrations.
• Guide customer technical needs to gain buy-in that Atlassian is the right choice.
• Forge strong partnerships with sales counterparts and share feedback to improve the selling cycle.
• Document feedback and competitive intelligence for product management and leadership.
• Continuously learn and refine pre-sales, product, and sales processes and knowledge.

Skills

Communication

Presentation skills

Pre-sales

Agility

Enterprise customers

Job description

Overview

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role requires you to be located in the UK. We don't offer relocation support for this role.

Atlassian is looking for a Senior Pre-Sales Solutions Engineer for our Enterprise UKI territory who is passionate about being a leading the technical engagement in complex sales cycles and solving our customers' hardest business problems with our solutions.

Interested? Read on!

Responsibilities

In This Job, You Will:

• Partner with cross-functional account teams and Atlassian partners to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian platforms and solutions that will get them where they want to be

• Probe for and identify additional opportunities for cross-product/solution expansion

• Continuously investigate, discover, and assess customer pain points

• Be a trusted technical advisor of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

• Have a broad understanding of full Atlassian solution offerings and paint a compelling story of how they work together to unlock the power of teams

• Lead compelling, tailored value-based demonstrations

• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

• Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together

• Understand, track and document feedback and competitive intelligence from customers and advocate for customers internally by documenting and sharing with product management and leadership

• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Qualifications

About You:

We're looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organisation. On paper, you have 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you're looking to be a cog in the system, this job isn't for you.

You also have experience working with the UK public sector and have a strong understanding of government procurement frameworks, security and compliance requirements, and the ability to navigate the commercial and stakeholder landscape of central and local government. You're a creative problem solver who takes a consultative approach and can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

More about our team

You'll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we're excited at the opportunity to have you join the team and help our company grow and change for the better.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.