Principal Solutions Architect (Pre-Sales)

Berkshire Grey; Bedford; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Healthcare and wellness benefits

Vacation and time off

Recognition programs

Stock options and 401(k) matching

Daily meals and beverages

Job summary

Berkshire Grey is seeking a Principal Solutions Architect to lead the design of intelligent automation systems and optimize customer operations. You will analyze complex data, collaborate with customers and internal teams during presales, and craft compelling technical responses for the sales process.

Responsibilities include prototyping, POC management, and working with sales and product teams to identify new application areas and ensure successful deployment in post-sales phases.

Qualifications

• Proven experience in designing intelligent automation solutions.
• Strong presales and customer-facing communication skills.
• Ability to develop and transition POC projects to engineering/operations.

Responsibilities

• Lead presales activities and customer interactions.
• Analyze customer data and propose automated solutions.
• Define POC scope, manage development, and hand off to execution teams.
• Collaborate with Product Management on feature prioritization.

Skills

Solutions architecture

Presales engagement

Data analysis

Customer interaction

POC development

Project management

Technical communication

Automation design

Vendor collaboration

Microsoft Excel

Education

BS in Industrial Engineering or related field

Tools

AutoCAD

SolidWorks

MS Excel

MS Project

Job description

• The Solutions Design Team is seeking an innovative and solutions-focused Principal Solutions Architect to lead the design of intelligent automation systems that leverage our technology to optimize customer operations
• In this role, you will analyze complex data and processes to ensure the performance and scalability of our solutions, collaborating with customers and internal teams throughout the presales cycle
• Success in this position requires strong technical problem-solving skills, effective project management, and the ability to clearly communicate complex concepts to both internal and external stake holders
• Pre-Sales Customer Interaction
• Analyze customer data, conduct engineering analyses and propose solutions for specific customer applications
• Collaborate with customers to analyze and manage requirements to deliver meaningful business value
• Compose in-depth technical response documents and provide customer presentations to support the sales process
• Work with Sales to identify new application areas and, with Marketing, create compelling messaging and demonstrations that attract new customers/prospects
• Work with Program Engineers to ensure accurate solution development and deployment in post-sales phase
• Prototype Development
• Analyze customer requirements, define and propose Proof-of-Concept, manage POC development activities, and transition systems to engineering & operations
• Recommend ways to apply new technologies and solutions that will maximize their value to customers and Berkshire Grey
• Assess the feasibility of POC/development ideas and collaborate with engineering team to determine design limitations and opportunities
• Define POC solution architecture, technical requirements and technical risk mitigation plans
• Solution Application Strategy
• Identify new solution / product opportunities or new applications of existing products through customer contact and market knowledge
• Collaborate with Product Management on solution feature prioritization and commercialization strategy
• Work on enhancement requests, gather business requirements, and collaborate with Product Management on functional design documents
• Contribute to continual improvement of best practices, tools and techniques for more effective product usage

Benefits

• Healthcare - Full medical, dental and vision. Life insurance, gym stipends and wellness programs
• Vacation - We value hard work and we like to have fun. Take time when you need it
• Recognition - Peer shout outs, achievement celebrations and leadership awards let you know you’ve made a difference
• Retirement - Stock options and generous 401(k) matching
• Nutrients - Lunch is delivered daily, a plethora of snacks, gourmet coffee, Soylent, and top-shelf beverages

• Can communicate effectively with both engineering and operational teamsExperience designing warehouse automation particularly conveyor layoutsAbility to work with MS Excel, MS Project and technical drawings (AutoCAD, Solidworks, etc)Comfortable working with mechanical systemsUnderstand use of operational and financial metrics to drive business decisionsDevelop models as required to solve complex problemsBS degree in industrial engineering, operations or related fieldStrong business acumenAbility to interface with customers successfully and professionally