Principal Product Manager Tech, Amazon Detail Page

Amazon; London; On-site; GBP 70,000 - 130,000; Full time

Job summary

Amazon seeks a Principal Product Manager to lead the product strategy for its Customer Experience ecosystem, directly impacting product detail pages used by billions. The role involves collaborating with engineering and design teams to enhance user experience and ensure platform reliability.

Qualifications

• 8+ years of technical product or program management experience.
• Experience owning/driving roadmap strategy.
• Strong ability to work with senior stakeholders.

Responsibilities

• Lead the product strategy for mission-critical customer-facing services.
• Drive innovation in the presentation of product information and purchasing options.
• Develop comprehensive product roadmaps aligning technical investments with business outcomes.

Skills

Technical Acumen

Stakeholder Management

Product Roadmap Strategy

Education

Bachelor's degree in computer science or electrical engineering

Job description

Principal Product Manager Tech, Amazon Detail Page

At the heart of Amazon's e-commerce platform lies our Customer Experience ecosystem, which shapes how millions of customers discover, evaluate, and purchase products. We're seeking a Principal Product Manager who's passionate about delivering exceptional customer experiences at massive scale. In this role, you'll own the product strategy and roadmap for critical Tier 1 services that power Amazon's Product Detail Pages, serving billions of customer interactions daily with 99.999% reliability.

As a Principal Product Manager, you'll collaborate with engineering teams, UX designers, and business stakeholders to define and execute the vision for our next-generation customer experience platform. You'll need to balance technical constraints, business requirements, and customer needs while making strategic decisions that impact Amazon's core shopping experience globally.

Join us in shaping the future of online shopping by ensuring Amazon's customer experience platform remains industry-leading in its capability, reliability, and innovation. Your product leadership will directly impact how millions of customers interact with one of the world's largest e-commerce platforms.

Key job responsibilities
In this role, you'll:

Lead the product strategy for mission-critical customer-facing services, ensuring our platform meets ambitious goals for performance, reliability, and customer satisfaction
Drive innovation in how we present product information, recommendations, and purchasing options to customers across different devices and regions
Develop comprehensive product roadmaps that align technical investments with business outcomes
Partner with engineering leadership to ensure architectural decisions support both immediate needs and long-term strategic goals
Define and track key performance indicators that measure platform health, customer engagement, and business impact
Identify opportunities for platform optimization through deep analysis of customer behavior data and market trends
Build consensus among diverse stakeholders and clearly communicate product strategy to senior leadership

BASIC QUALIFICATIONS

- Bachelor's degree in computer science or electrical engineering
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- 8+ years of technical product or program management experience
- Experience working with and influencing senior level stakeholders
- Strong technical acumen and ability to collaborate effectively with engineering teams on complex architectural decisions

PREFERRED QUALIFICATIONS

- Experience in e-commerce or similar customer-facing platforms

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