Principal Product Manager (IC)

zeneducate; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Cycle to Work

Stock options

25 days holiday plus bank holidays

Coaching and development

Job summary

Zen Educate is seeking a Principal Product Manager (IC) to lead product initiatives in a hybrid London setup. The role focuses on framing problems, guiding discovery, and delivering outcomes that impact schools and educators.

You will balance product, people, and process in a fast-growing education tech environment. The position is an individual contributor role, not a people manager, with emphasis on shaping strategy, prioritization, and measurable impact across the product portfolio.

Qualifications

• 10+ years building and scaling digital products or systems with measurable impact in a marketplace business
• Experience running discovery, experiments and delivery end-to-end across a portfolio of product lines
• Setting strategic goals and driving delivery of products or experiences which achieve them
• Comfort working with data (spreadsheets, dashboards, BI systems or SQL if needed)
• Strong collaboration with engineers, designers, operations, sales and growth teams
• Evidence of making complex problems and systems simple and usable

Responsibilities

• Frame real problems and prove hypotheses with quick tests
• Align design, engineering and operations to ship, learn and iterate
• Define success metrics tied to business outcomes
• Improve product processes with better tools, habits and feedback loops
• Engage with users to gather feedback and inform decisions

Skills

Product Strategy

Data-driven

Cross-functional leadership

User research

Product discovery

SQL basics

Job description

Role: Principal Product Manager (IC)

Location: London HQ (Oval) | Hybrid (3 days in office)

Type: Full-time

Our vision

Every child deserves a better start toward the best possible future.

The right educator in the right classroom at the right time can change a child's chances and, at scale, a nation's trajectory. Yet too much of our education system's time, money and talent are lost to inefficiency.

At Zen Educate we're changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child.

That outcome (the right educator, in the right classroom, at the right time, everywhere) is our product. The software, tools, systems, processes, and people are how we make it happen.

Hi, I'm Dan Cohen

I'm the Chief Product Officer here at Zen Educate.

We've already helped schools save over £30 million so far. That feels great, but honestly it just shows what's possible when the system works better and we have a long way to go!

Now we're scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale.

To do that, we're looking for a Principal Product Manager who's outcome-obsessed, data-savvy and happy being in the messy middle where product, people and process meet.

This isn't a people-management role, although it will require a great deal of leadership. It's an individual contributor role for a savvy Product Operator who still loves building: defining problems, finding leverage and turning ambiguity into momentum.

If you like figuring things out, getting teams moving and seeing your work directly improve real people's lives, you'll enjoy this.

What "product" means here

At Zen, "product" doesn't stop at the software. The software is one part of a much bigger system that connects schools, teachers, data and processes.

Sometimes the right answer is a feature. Sometimes it's an operational tweak, a better metric or a mindset shift that changes how people work. You'll care more about the outcome than about what shape the solution takes.

What you'll be doing

• Frame real problems and find the shortest path to proving or disproving them
• Combine qualitative insight with quantitative data to guide priorities
• Work closely with design, engineering and ops to ship, learn and repeat
• Define success metrics that link to business outcomes
• Keep improving how we do product at Zen through better tools, habits and feedback loops

You'll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle.

The kind of PM we're looking for

The kind who's calm in the chaos and curious in the unknown.

You're a natural mediator who can hold multiple perspectives, keep your head when others are flapping, and help a team find alignment without fuss. You know when to lead and when to let others run with it.

You're also a restless learner. You collect ideas and frameworks for fun. You're at your best when something is fuzzy and needs shaping into something testable. You get itchy when there's too much uncertainty and have a near-compulsive need to turn ambiguity into action. Once it's clear enough, you move fast.

You're probably happiest when you're learning, shipping and seeing tangible change.

The experience we think helps

• 10+ years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals or a hybrid physical and digital environment
• Experience running discovery, experiments and delivery end-to-end across a portfolio of product lines
• Setting strategic goals and driving delivery of products or experiences which achieve them
• Comfort working with data (spreadsheets, dashboards, BI systems or SQL if needed)
• Strong collaboration with engineers, designers, operations, sales and growth teams
• Evidence of making complex problems and systems simple and usable

What you'll get

• Work that directly improves children's futures
• Competitive salary and stock options
• 25 days holiday plus bank holidays
• Health and life insurance
• Cycle to Work and Electric Vehicle schemes
• Coaching and development support
• A culture that values clarity, pace and sustainability alongside human kindness and understanding

How we hire

We keep it simple:

• Intro chat - a real conversation, not a quiz
• Product deep dive - how you think, what you've built, what you've learned
• Competency and behavioural based interview
• Task and meet the team!

We'll tell you what's great, what's still messy and where you'll have an impact. We expect you to do the same.