Strategy & Operations Senior Associate

Zen Educate; Greater London; Hybrid; GBP 60,000 - 65,000; Full time

Benefits offered by this job

25 days holiday

Central London office

Life & Health Insurance

Cycle to Work Scheme

Electric Car Scheme

Join a certified B Corp

Job summary

Zen Educate is London-based and seeks an analytics-driven professional to own the analysis for how teachers are recruited and allocated across regions.

You will build models, use SQL and advanced spreadsheets, and influence decisions with operators to optimise spend and candidate experience. This role requires hands-on ownership in a fast-growing edtech startup.

Qualifications

• Genuine analytical horsepower and comfort with advanced spreadsheet work.
• Ability to structure ambiguous commercial problems and defend your answers.
• Credibility with operators and stakeholders to drive decisions.

Responsibilities

• Own the analysis and models for recruitment spend and candidate experience.
• Build and maintain models to guide spend and lead generation decisions.
• Collaborate with regional leads and account managers to implement insights.

Skills

SQL

Advanced Excel

Analytical horsepower

Problem structuring

Stakeholder influence

Tools

SQL

Job description

Location: London, Oval.
Salary: £60 - 65k
Type: Full-time
*If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance

What we’re building and why

Here’s the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers’ pay. So we’re doing things differently.

Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we’re scaling fast in the UK and the US. We are incredibly proud to be a Certified B Corporation! It’s an exciting time to join, have a huge impact, and grow alongside us.

Your chance to make a difference

Zen makes large supply-side decisions every week. These include:

• How many educators to recruit and where.

• How much to spend on new leads vs reactivating existing leads.

• How to improve our processes to provide candidates a great experiences.

• How to make sure all our regions have the liquidity needed to meet the demands of their schools.

All of these decisions are ones which can be improved. This role exists to fix that. You'll own the analysis, and you'll own whether anyone acts on it.

You’ll report to the Head of Candidate Success who is deep in these problems and will work on them alongside you. This is a small, senior team with a large remit, which means unusual ownership and no layers between you and the decisions.

Our ideal candidate

We’re looking for someone with a demonstrated record of strong performance who wants to move from advising to owning. This is likely a fit for someone with 2 to 5 years of experience in consulting, private equity, investing, high-growth startups, or another demanding analytical environment. Candidates with strong mathematical ability are preferred.

You will need

• Genuine analytical horsepower. You will be building models, not commissioning them. Advanced spreadsheet work is a given, and comfort writing SQL is a strong advantage.

• The instinct to check what a number is actually measuring before building on it.

• The ability to take an ambiguous commercial problem, structure it, and reach a defensible answer quickly.

• Credibility with operators: Regional leads and account managers will only use your work if they trust you, and trust here is earned by doing the work, and being humble enough to realise the first cut is rarely perfect.

Traits that usually correlate with success in this role

• Relentless drive to deliver outcomes.

• Strong analytical judgment.

• Clear, logical, compelling communication.

• High ownership.

• Ability to influence stakeholders.

• Excitement to move between analysis and hands-on execution.

• Genuine care for the mission.

What you might like or dislike

Our data is not as clean as you will want it to be. Part of your first few months will be establishing what things actually mean before you can model them properly. We would rather tell you that upfront.

You will not have a team. You will have a manager who is deep in the problem, direct access to leadership, and the expectation that you make things happen through other people rather than through headcount.

Your work will change how Zen spends money and where we place people. When it is wrong, that is visible. For the right person, that is very appealing.

What’s in it for you?

• Competitive salary + ownership in the company.

• 25 days holiday + all the usual UK public holidays.

• A central London (dog friendly!) office with perks like fresh fruit, bike parking, showers, an on-site gym, and a café.

• Meaningful work - this isn’t just another SaaS tool; you’re literally helping schools save money and pay teachers more.

• 1-1 coaching to keep you growing personally and professionally.

• Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme.

• Join a certified B Corp: where your work creates a real, positive impact.

Diversity & inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.

We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.

We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.

Please note before applying

This role is based at our London office and requires onsite attendance four days per week. We encourage applications from candidates who live in or near the local area of this office, or plan on relocating.

Ready to make a difference?

If this sounds like the right level of exciting, apply! And if you're not sure you tick every box, but this sounds like the kind of work you're built for, reach out anyway.