Principal Learning Specialist

QA Ltd; Harrow; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

27 days Annual Leave

Private Medical Insurance

Employee Discounts Benefit Hub

Pension Scheme

Job summary

QA Ltd is seeking a Leadership & Business Senior Learning Specialist to deliver high-impact leadership programmes across virtual and in-person settings. You will craft engaging, practice-rich environments, coach learners and adapt delivery to diverse groups, aligning with client outcomes and QA’s leadership portfolio.

You’ll collaborate with clients and internal teams, apply adult learning principles, and contribute to continuous improvement in QA’s offerings for leadership development in an

Qualifications

• Strong track record designing and delivering leadership and professional skills programmes.
• A solid understanding of adult learning principles and instructional design methodologies.
• Excellent stakeholder management and credibility with clients.

Responsibilities

• Deliver leadership and professional skills programmes virtually and face-to-face.
• Create engaging learner-centred courseware aligned to client needs.
• Coach, reflect, discuss and plan actions to ensure behavioural change.

Skills

Facilitation

Coaching

Presentation skills

Leadership development

Education

ILM Level 5-7 qualifications

CIPD Learning & Development qualifications

EMCC or ICF coaching accreditation

Emergenetics accreditation

Degree in Organisational Psychology, Business, Coaching or HRD

Job description

About The Role

Leadership & Business Senior Learning Specialist

Inspire Leaders. Transform Performance. Shape the Future of Skills.

Location: London / Hybrid

Delivery: Primarily Virtual, with delivery from QA centres and client sites as required

Department: Learning

Grade: DG4

Reporting to: Delivery Manager

This role involves occasional delivery across multiple time zones and may require international travel when necessary. Flexibility to deliver training outside standard working hours is required to meet business and client needs. Where training delivery is scheduled during evening or night-time hours, compensation will be provided in accordance with company policy.

Join QA and Help Build the Skills That Power Tomorrow's Organisations

At QA, we believe the organisations that succeed are those that can learn, adapt and apply new skills faster than their competition.

As the UK's largest tech training company and one of the fastest-growing learning businesses in the US, we partner with 96% of the FTSE and many of the world's leading organisations to develop the skills that drive transformation.

We're looking for an exceptional Leadership Senior Learning Specialist to join our growing Leadership & Business trainer team. If you're passionate about developing people, enabling behavioural change, and helping leaders thrive in an AI-enabled world, we'd love to hear from you.

What You'll Be Doing

• Deliver Outstanding Learning Experiences
• Facilitate high-impact leadership and professional skills programmes virtually and face-to-face.
• Create engaging, inclusive and practice-rich learning environments.
• Enable learners to apply new skills through coaching, reflection, discussion and action planning.
• Adapt delivery styles to suit diverse learner groups and organisational contexts.
• Create learner-centred courseware and resources aligned to client needs and business outcomes.
• Design workshops, masterclasses, modular programmes and action learning experiences.
• Apply adult learning principles and modern instructional design approaches.
• Develop programmes that create genuine behavioural change and workplace impact.
• Act as a trusted SME across areas including:
• AI Leadership, Communication Skills, Personal Effectiveness, Coaching, Business Relationships, Management & Leadership, Sales and Influence
• Support colleagues and clients with expert insight and guidance.
• Contribute to the continuous evolution of QA's leadership portfolio.
• Drive Quality and Continuous Improvement
• Consistently achieve Trainer Satisfaction Scores (TSAT) of 92% or above.
• Participate in trainer observations and coaching activities.
• Conduct peer reviews and provide constructive developmental feedback.
• Use learner feedback and performance data to continuously improve programmes.
• Collaborate and Influence
• Build strong relationships with clients, stakeholders and internal teams.
• Work cross-functionally to ensure an exceptional learner experience.
• Contribute positively to team initiatives, knowledge sharing and continuous improvement activities.

Essential Experience

What We're Looking For

• You’ll bring a strong track record of designing and delivering impactful leadership and professional skills learning programmes.

You’ll Have

Outstanding facilitation, coaching and presentation skills.

Experience delivering behavioural and leadership learning to audiences ranging from early-career professionals through to senior executives.

Proven expertise in designing engaging learning solutions that deliver measurable business outcomes.

A strong understanding of adult learning principles and instructional design methodologies.

Excellent stakeholder management skills and the ability to quickly build credibility.

Passion for leadership development and helping people perform at their best.

Curiosity and enthusiasm for AI and the opportunities it presents for leaders and organisations.

We're Particularly Interested In Candidates With

• ILM Level 5-7 qualifications
• CIPD Learning & Development qualifications
• EMCC or ICF coaching accreditation
• Emergenetics accreditation
• A degree (or equivalent experience) in a relevant discipline such as Organisational Psychology, Business, Coaching or HRD

What Success Looks Like

You’ll be someone who:

• Delivers exceptional learner experiences consistently.
• Creates engaging and innovative learning solutions.
• Drives behavioural change and workplace application.
• Receives outstanding learner feedback.
• Builds trusted relationships with clients and colleagues.
• Stays at the forefront of leadership, learning and AI trends.
• Contributes to a culture of collaboration, innovation and continuous improvement.

Why QA?

• Work for the UK's largest tech and skills training provider.
• Influence the development of future leaders across some of the world's most recognised organisations.
• Be part of a rapidly growing business at the forefront of AI, technology and professional skills development.
• Access continuous professional development opportunities.
• Join a collaborative and passionate team committed to transforming learning and performance.

QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. Successful candidates will be subject to the appropriate pre-employment screening and vetting checks.

About Us

Wellbeing & benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finishat 4pm

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too! You’ll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you’ll get3 training days/year to do this). You can also delve deep into ourworld-class digital learning content on a variety of tech and business topics. Orperhaps you’d like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

Our Mission

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/