Senior Learning Solutions Consultant

QA Limited; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual Leave and Wellbeing packages

Private Medical Insurance

Pension Scheme

Employee Discounts

Development days

Cycle to Work

Job summary

QA Limited is seeking a Senior Learning Solutions Consultant to deliver consulting services, design and develop blended learning solutions for government and other clients, and lead complex engagements from requirements to evaluation.

Based in London or Cheltenham, you will grow client relationships, mentor junior consultants, prepare bids, and travel to client sites with some remote work when not on site.

Qualifications

• Strong consulting skills covering requirements elicitation, scoping, design, development and evaluation.
• Experience establishing enduring client relationships at senior levels and trusted advisor to decision makers.
• Ability to generate new opportunities and articulate L&D value to stakeholders.
• Instructional design experience and ability to design learning solutions for clients.
• Confidence discussing tech and digital skills with clients and stakeholders.
• Ability to elicit scope, requirements and constraints from a client and define learning objectives.
• Ability to perform learning needs analysis across disciplines and roles.
• Experience designing learning pathways or programmes and individual learning products.
• Familiar with learning evaluation methodologies and selecting approaches per client requirements.
• Comfort in technical/digital environments and advising on digital skills.
• Ability to write formal documents to a high standard and present with impact.
• Ability to mentor and develop junior consultants.

Responsibilities

• Perform L&D consulting engagements with government and other clients, building trust and delivering on expectations.
• Build relationships with senior stakeholders to establish trusted advisor status and grow opportunities.
• Capture requirements and define learning outcomes to meet client needs.
• Scope, design, develop and deliver innovative learning solutions for clients.
• Develop assessments and evaluations to measure programmes against organisational aims.
• Prepare bids, tenders, proposals and presentations with SMEs and contribute to thought leadership.
• Mentor junior consultants and travel to client sites, with some work-from-home when not on site.

Skills

Consulting skills

Senior client relationships

Business development

Instructional design

Tech and digital confidence

Requirements gathering

Learning needs analysis

Learning solution design

Evaluation methodologies

Technical environment

Formal writing

Presentation skills

Mentoring juniors

Job description

About The Role

Senior Learning Solutions Consultant
Location: London or Cheltenham

Your Role:

In this role you’ll deliver learning consultancy services to meet our client’s operational and strategic learning needs, developing existing client relationships and identifying and growing new ones. You’ll design and develop innovative blended learning solutions in both technical and non-technical environments, bringing your experience to lead complex learning consultancy engagements.

Key Responsibilities:

• Perform L&D consulting engagements with government client learning stakeholders, building trust, demonstrating L&D and consulting expertise and delivering on client expectations.
• Build relationships with senior stakeholders to establish trusted advisor status and develop business opportunities.
• Use consulting skillset and knowledge of proven learning methodologies to capture learning requirements and define learning outcomes to meet learning needs.
• Scope, design, develop and deliver creative, innovative and impactful learning solutions for clients.
• Develop learning assessments and evaluations to ensure programmes can be evaluated and measured aligned to organisational aims.
• Prepare bids, tenders, proposals and presentations with relevant subject matter experts, and write thought leadership or academic papers to support senior client stakeholders and contribute to knowledge management and skill‑share activities.
• Manage more junior learning consultants and lead and mentor them to enable them to grow and develop as consultants, with regular travel required to work on clients’ sites and opportunity to work from home when not on site.

Your Experience:

• You can evidence strong consulting skills which have enabled you to help clients throughout the training lifecycle, from requirements elicitation and scoping to design, development and evaluation of effective learning solutions
• You have a track record of establishing successful and enduring client relationships at a senior level, and the ability to be a trusted advisor to senior stakeholders and influence decision makers where appropriate.
• You have used your consulting skills and L&D expertise to generate new opportunities with clients, and you can articulate the value of L&D to stakeholders in a variety of different contexts.
• You have instructional design experience / experience of designing learning solutions.
• You have confidence in tech and digital skills – you are comfortable using tech and talking about tech and digital skills as well as human skills.
• You have the skills to elicit the scope, requirements and constraints from a client and define the learning objectives of a learning project.
• You can perform a learning needs analysis for a client across a range of disciplines and roles.
• You have instructional design skills and experience of designing learning solutions for clients, including learning pathways or programmes as well as individual learning products.
• You are familiar with learning evaluation methodologies and can select an appropriate approach for a client based on their requirements.
• You are confident in a technical or digital environment – both using tech and advising clients about skills in a digital age
• You can write formal documents to a high standard with attention to detail and focus on the needs of the audience.
• You deliver presentations with precision and conviction while still being able and read the room and react to audience engagement in order to ensure the message is conveyed effectively.
• You can mentor and develop junior consultants to support their professional and personal growth

Please note that all applicants for this role must be willing to go through SC/DV Clearance.

About Us

What We Offer

Wellbeing & benefits

Your wellbeing matters to us.That’swhy we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays
• HolidayBuying scheme
• Medicashplan,Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2Charity days per year
• Pension Scheme

Personal growth

Learning and opportunity is at the core of what we do-and that applies to you too! You’ll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you’llget3 training days/year to do this). You can also delve deep into ourworld-class digital learning content on a variety of tech and business topics. Orperhapsyou’dlike toenrolon aDegreeorMastersprogrammeto enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim tosupport the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexualorientation, or if you are disabled or acarer, we welcome you and thedifferentperspectives you bring to our diverse family.We’reproud of the progresswe’veachieved over the last few years to build an inclusive culture and celebrate our diversity.

As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if yourequireany reasonable adjustments.

A little about QA

At QA, we believe the future belongs to organisations thatare able tolearn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission:

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.

We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale.Our unique end-to-end learning solutions draw from deepexpertiseacross Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/