Principal Enterprise Account Director

JR United Kingdom; Slough; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading fintech company is seeking a Principal Enterprise Account Director to manage and grow key client relationships. This role is pivotal for the company's success, requiring expertise in strategic account management and a passion for client success. You'll collaborate across teams and serve as a trusted advisor, ensuring optimal client satisfaction and business growth.

Qualifications

• 5+ years in strategic account management or B2B fintech.
• Proven track record with high-value accounts.
• Strong familiarity with tools like HubSpot and Slack.

Responsibilities

• Own and grow relationships with strategic clients.
• Analyze client data to optimize performance.
• Lead quarterly business reviews with stakeholders.

Skills

Strategic account management

Client relationship management

Analytical skills

Communication

Stakeholder engagement

Solutions-oriented mindset

Tools

HubSpot

Slack

Quicksight

ClickUp

Job description

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Principal Enterprise Account Director, Slough

Client: AJ Group

Location: Slough, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 4

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Principal Enterprise Account Director | Mobile Money Fintech

Are you a strategic relationship builder with fintech experience and a passion for driving client success? Due to rapid growth and onboarding of multiple major clients, our client is looking for a Principal Enterprise Account Director to take ownership of their largest and most strategic client accounts.

About the Role:

You’ll be at the heart of our enterprise client success strategy. This key role has been created due to our continued growth. You will manage our biggest client — previously handled directly by the executive team — alongside other high-value accounts.

This role demands strategic thinking, operational excellence, and a proactive, solutions-oriented mindset. You’ll collaborate across internal teams and serve as a trusted advisor to key stakeholders within client organizations.

Your Responsibilities:

• Own and grow relationships with key clients, starting with our client's largest account.
• Understand client businesses deeply and align services to support their goals.
• Identify upsell, cross-sell, and growth opportunities.
• Analyze client data to track performance, report insights, and optimize decision-making.
• Lead quarterly business reviews and high-impact meetings with key stakeholders.
• Collaborate with senior leadership, product, operations, and compliance to deliver excellence.
• Maintain accurate, up-to-date records using HubSpot, Slack, and internal tools.
• Drive continuous improvement in account workflows, communication, and reporting.

What We’re Looking For:

• 5+ years of experience in strategic account management, partnerships, or B2B fintech.
• Proven track record managing complex, high-value accounts and driving growth.
• Excellent communication, analytical, and stakeholder engagement skills.
• Strong familiarity with tools like HubSpot, Slack, Quicksight, and ClickUp.
• Experience in payments, mobile money, or cross-border fintech is a big plus.
• Passion for building long-term client relationships and acting as their strategic advisor.