Principal Enterprise Account Director

JR United Kingdom; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading fintech company is seeking a Principal Enterprise Account Director to manage their largest client accounts. The role involves strategic relationship building, operational excellence, and collaboration across teams to drive client success. Ideal candidates will have extensive experience in account management within the fintech sector.

Qualifications

• 5+ years of experience in strategic account management or B2B fintech.
• Proven track record in managing complex, high-value accounts.

Responsibilities

• Own and grow relationships with key clients.
• Analyze client data to track performance and optimize decision-making.
• Lead quarterly business reviews with key stakeholders.

Skills

Strategic Thinking

Client Relationship Management

Communication

Analytical Skills

Tools

HubSpot

Slack

Quicksight

ClickUp

Job description

Social network you want to login/join with:

Principal Enterprise Account Director, London

Client:

AJ Group

Location:

London, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

2

Posted:

19.05.2025

Expiry Date:

03.07.2025

Job Description:

Principal Enterprise Account Director | Mobile Money Fintech

Are you a strategic relationship builder with fintech experience and a passion for driving client success? Due to rapid success and onboarding of multiple major clients, our client is looking for a Principal Enterprise Account Director to take ownership of their largest and most strategic client accounts.

About the Role:

You’ll be at the heart of our enterprise client success strategy. This is a key role created due to our continued growth. You will take the lead on managing our biggest client — previously handled directly by the executive team — alongside other high-value accounts.

This role demands strategic thinking, operational excellence, and a proactive, solutions-oriented mindset. You’ll collaborate across internal teams and serve as a trusted advisor to key stakeholders within client organizations.

Your Responsibilities:

• Own and grow relationships with key clients — starting with our client's largest account.
• Understand client businesses deeply and align services to support their goals.
• Identify upsell, cross-sell, and growth opportunities.
• Analyze client data to track performance, report insights, and optimize decision-making.
• Lead quarterly business reviews and high-impact meetings with key stakeholders.
• Collaborate with senior leadership, product, operations, and compliance to deliver excellence.
• Maintain clean, up-to-date records using HubSpot, Slack, and internal tools.
• Drive continuous improvement in account workflows, communication, and reporting.

What We’re Looking For:

• 5+ years of experience in strategic account management, partnerships, or B2B fintech.
• Proven track record in managing complex, high-value accounts and driving growth.
• Excellent communication, analytics, and stakeholder engagement skills.
• Strong familiarity with tools like HubSpot, Slack, Quicksight, and ClickUp.
• Experience in payments, mobile money, or cross-border fintech is a big plus.
• Passion for building long-term client relationships and being their strategic advisor.