Principal Consultant, Ops & Process Improvement - FS

PA Consulting; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Health and lifestyle perks

25 days annual leave

Generous pension scheme

Annual performance-based bonus

PA share ownership

Cycle to work scheme

Job summary

PA Consulting in London is seeking an experienced Principal Consultant for our Operations and Improvement practice. You’ll lead lean, Six Sigma driven transformation across financial services, guiding multi-disciplinary teams and senior stakeholders.

The role is based at our Victoria office with hybrid working and travel to client sites. You’ll shape improvement programmes, deliver measurable outcomes and mentor consultants across engagements.

Qualifications

• Operational improvement across front, middle and back office service areas.
• Proven experience leading assignments and teams.
• Core experience in delivering similar projects within Financial Services.
• Track record of realising business benefits and outcomes.
• Experience deploying digital technologies, cost improvement and change management.
• Ability to influence senior stakeholders and navigate challenging discussions.
• Demonstrated leadership in large, diverse project teams.
• Creative and innovative problem-solving mindset.

Responsibilities

• Facilitating workshops, providing evidence-based insights and guiding senior stakeholders.
• Partnering with clients to solve complex operational and supply chain challenges.
• Managing multiple engagements and leading project teams to deliver value.
• Delivering tangible improvements and ensuring high client service standards.

Skills

Operational improvement

Lean Six Sigma

Change management

Stakeholder influence

Leadership

Workshop facilitation

Job description

PA Consulting in London is seeking an experienced Principal Consultant for our Operations and Improvement practice. You’ll lead lean, Six Sigma driven transformation across financial services, guiding multi-disciplinary teams and senior stakeholders.

The role is based at our Victoria office with hybrid working and travel to client sites. You’ll shape improvement programmes, deliver measurable outcomes and mentor consultants across engagements.