Principal Business Analyst

TN United Kingdom; Norwich; On-site; GBP 75,000; Full time

Job summary

An established industry player is seeking a Principal Business Analyst to drive transformation in their General Insurance Business. This role involves leading complex technology change initiatives, collaborating closely with stakeholders, and ensuring that solutions align with strategic goals. You will manage a team of analysts, guiding them through the project lifecycle while focusing on customer needs and delivering impactful solutions. Join a forward-thinking company that values innovation and flexibility, offering a competitive salary and a supportive work environment. If you are passionate about driving change and making a difference, this opportunity is for you.

Benefits

12% Bonus Opportunity

Generous Pension Scheme

29 Days Holiday

Retailer Discounts

Free Aviva Shares

Supportive Policies

Flexible Benefits

Paid Volunteering Days

Wellbeing Support

Qualifications

• Extensive experience leading business analysis for complex technology change.
• Ability to influence C-suite stakeholders and deliver impactful solutions.
• Experience in regulated financial services with knowledge of insurance.

Responsibilities

• Liaise with stakeholders to define and manage project scope and requirements.
• Lead a team of Business Analysts and ensure alignment with business needs.
• Recognize dependencies and collaborate across programs for business benefits.

Skills

Business Analysis

Stakeholder Management

Agility

Analytical Skills

Problem-Solving

Education

Bachelor's Degree

Professional Certification in Business Analysis

Tools

Snowflake

Guidewire

Salesforce

Earnix

ICE

Job description

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Principle Business Analyst - Salary circa £75,000

Do you have a passion for transformation? Do you like to challenge the status quo, think differently and look at ways technology can solve business problems?

We’re transforming Aviva’s General Insurance Business, and you could be part of this transformation. We’re curious and love to innovate; we are on the front foot with emerging technologies, collaborating with business stakeholders to create certainty and drive excellence for our customers!

We operate a flexible resource pool across our General Insurance portfolio, and therefore you could be leading the following types of large-scale transformation activity:

• M&A and strategic technology integration

• Major platform upgrades and SaaS adoption

• Technology innovation, harnessing GenAI, Automation and data

A bit about the job:

As a Principal Business Analyst, you’ll be accountable for liaising closely with business stakeholders to define and manage the scope and requirements of highly complex programmes to ensure key business goals are met with appropriate technology solutions. Your leadership will be crucial in supporting programmes or portfolios through the strategic shaping, development, testing and implementation lifecycle.

The successful individual will lead a team of Business Analysts, collaborating closely with senior product owners, design, development and testing teams to ensure alignment and integrity of proposed solutions to meet business needs. We’ll look to you to lead and contribute to relevant business and programme meetings, as well as lead business analysts to help us develop and execute the change strategy.

Delivering for customers is crucial, so considering their needs and being prepared to challenge decisions that are not in their best interests is vital. The position holder will need to understand other change initiatives, recognise dependencies, and spot where business benefits can be realised through collaboration between programmes.

Skills and experience we’re looking for:

• Extensive experience leading business analysis for highly complex technology and business change programmes (£7m+ annual budget), ensuring alignment with strategic goals and delivering impactful solutions with the ability to facilitate, negotiate and influence C-suite stakeholders to drive required changes.
• Possesses a high degree of Agility (Foresight, Learning, Adaptability, Resilience) and comfortable with Mobilisation (Putting customer first, shaping strategy, Inspiring & Influencing) and Transformation (Leading innovation and seeking to redefine/challenge).
• Experience operating in a highly regulated, financial services environment, with a good understanding of insurance industry, business operations and strategy to enable alignment of analysis with organisational goals.
• Broad experience with business enterprise technologies (e.g. Snowflake, Guidewire, Salesforce, Earnix, ICE) and emerging technologies (e.g. GenAI, Automation, Digital and Data solutions).
• Excellent analytical, decision making and problem-solving skills with detailed knowledge and application of business analysis techniques, partnered with strong commercial competence and the ability to find and develop cost effective solutions that meet or exceed business requirements.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £75,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 02/05/2025 by TN United Kingdom