Primary Care Network Manager

The Pcn; Billingham; On-site; GBP 55,000 - 85,000; Full time

Job summary

The Pcn in the United Kingdom is seeking an experienced leader to guide the PCN’s strategic objectives, oversee governance, finance, workforce, and partnerships to improve patient outcomes and service delivery.

You will work with the Clinical Director and member practices to implement national, regional, and local NHS initiatives, manage budgets, recruit and develop staff, and ensure compliance and performance across the network.

Responsibilities

• Support the delivery of the PCN's strategic objectives and operational plans.
• Lead the implementation of national, regional, and local NHS initiatives.
• Promote collaborative working and foster strong partnerships across practices and healthcare providers.
• Monitor KPIs and support practices in achieving contractual and performance requirements.

Job description

Key Responsibilities

Leadership and Strategic Development

Support the delivery of the PCN's strategic objectives and operational plans. Work collaboratively with the Clinical Director and member practices to identify opportunities for service development, transformation, and innovation. Lead the implementation of national, regional, and local NHS initiatives. Promote collaborative working and foster strong partnerships across practices and healthcare providers. Identify opportunities to improve patient outcomes, access to services, and operational efficiency.

Operational Management

Manage the day-to-day operational functions of the PCN. Coordinate PCN meetings, working groups, and stakeholder engagement activities. Ensure the effective delivery of PCN services, projects, and programmes. Monitor key performance indicators (KPIs) and support practices in achieving contractual and performance requirements. Develop and maintain project plans to ensure objectives are delivered within agreed
timescales.

Financial Management

Develop, monitor, and report on PCN budgets and financial performance. Manage funding streams, including the Additional Roles Reimbursement Scheme (ARRS). Prepare financial reports, business cases, and investment proposals. Ensure appropriate governance, accountability, and financial control arrangements are maintained. Support practices in maximising available funding opportunities.

Workforce and Service Development

Support the recruitment, onboarding, and integration of PCN-employed staff. Lead workforce planning and organisational development initiatives. Promote staff development, training, and continuous learning opportunities. Facilitate effective multidisciplinary team (MDT) working across the network. Support the development of new roles and service models to meet population health needs.

Governance and Compliance

Ensure compliance with NHS policies, regulations, and contractual obligations. Maintain robust governance frameworks, risk registers, and
assurance processes. Support quality improvement programmes and patient safety initiatives. Prepare reports, papers, and updates for the PCN Board and relevant stakeholders. Ensure compliance with information governance, data protection, and employment legislation.

Partnership Working

Develop and maintain effective relationships with: GP Practices North East and North Cumbria Integrated Care Board (ICB) Community Health Services Mental Health Services Local Authorities Voluntary, Community and Social Enterprise (VCSE) Organisations Patient Participation Groups (PPGs) NHS England and other relevant healthcare partners