Pricing Operations Analyst – Hybrid London

Sapiens; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Sapiens UK is seeking a Pricing Operations Analyst in London to support our Pricing Operations team. This hybrid role focuses on managing pricing requests end-to-end, ensuring timely turnaround and governance compliance across CPQ and Salesforce.

The ideal candidate will be early in their pricing or commercial operations career, with 1–3 years in pricing, deal desk, or sales operations, and strong Excel skills. Training will be provided for CPQ tools and AI-enabled systems as needed.

Qualifications

• Experience – 1–3 years in pricing, deal desk, sales operations, revenue operations, pricing operations, or commercial support, ideally in B2B software.
• Accuracy under pace – manage a queue of requests to deadline without sacrificing quality.
• Excel proficiency; Salesforce or CPQ exposure is a plus and training will be provided.
• Clear communication and collaboration within a small, busy team.
• Tech readiness; SQL not required but quick to learn new systems and AI tools.

Responsibilities

• Process pricing requests through governance workflow, including intake, calculation and routing for approval.
• Support during peak deal volume to keep queues within SLA.
• Enter and maintain deal records in CPQ and Salesforce; ensure data is current and traceable.
• Escalate non-standard or complex deals to the Manager or other analysts.
• Contribute to pricing reporting packs with data checks for wider commercial reporting.
• Turn around requests accurately within SLAs using approved models and calculators.
• Apply governance consistently and flag exceptions for escalation.
• Prioritize pricing requests by deadline and business impact in coordination with the team.
• Keep pricing and deal records clean in CPQ and Salesforce; assist with data pulls.
• Flag process friction to support continuous improvement.

Skills

Excel

Salesforce/CPQ tools

SQL

Communication

Pricing operations

Tools

CPQ tools

Claude Cowork

Job description

Sapiens UK is seeking a Pricing Operations Analyst in London to support our Pricing Operations team. This hybrid role focuses on managing pricing requests end-to-end, ensuring timely turnaround and governance compliance across CPQ and Salesforce.

The ideal candidate will be early in their pricing or commercial operations career, with 1–3 years in pricing, deal desk, or sales operations, and strong Excel skills. Training will be provided for CPQ tools and AI-enabled systems as needed.