Prestige VW Dedicated Technician: Roadside & Diagnostics

The AA; Sheffield; On-site; GBP 32,500 - 44,000; Full time

Benefits offered by this job

VWG & AA training

23 days holiday + bank holidays

Van, fuel, uniform & boots

Breakdown cover from Day 1

Up to 7% pension

24/7 GP & EAP support

Job summary

The AA is recruiting a Volkswagen Dedicated Technician to deliver prestige roadside support for VW vehicles, operating within two iconic brands to ensure a high‑calibre customer experience. You will use manufacturer‑specific tools and diagnostics, taking ownership from arrival to completion while providing clear communication to customers.

The role includes warranty work, diagnostics, and advanced repairs, with day-to-day duties supported by a VWG van and uniform.

Qualifications

• NVQ Level 3 in Vehicle Maintenance & Repair or equivalent.
• Confident, independent, and customer focused.
• Full UK Cat B licence (max 6 points).

Responsibilities

• Deliver prestige roadside support for Volkswagen vehicles using manufacturer-specific tools and diagnostics.
• Take complete ownership of the customer experience from arrival to repair completion.
• Combine technical skill with excellent communication to ensure customer satisfaction.
• Handle warranty work, roadside diagnostics, and advanced repairs.
• Start and end your day with a VWG van, tools, and uniform.
• Work 40 hours/week with a 7am–8pm shift range and flexible standby hours.

Skills

Customer service

Communication skills

Vehicle diagnostics

Technical repairs

Education

NVQ Level 3 in Vehicle Maintenance & Repair

Tools

Manufacturer-specific tools

Diagnostics equipment

Job description

The AA is recruiting a Volkswagen Dedicated Technician to deliver prestige roadside support for VW vehicles, operating within two iconic brands to ensure a high‑calibre customer experience. You will use manufacturer‑specific tools and diagnostics, taking ownership from arrival to completion while providing clear communication to customers.

The role includes warranty work, diagnostics, and advanced repairs, with day-to-day duties supported by a VWG van and uniform.