Presales Engineer

Yoti; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Performance-based discretionary bonus

Share Options

Internal Share Market

Private Medical Insurance

Life Insurance

Pension

Cycle to work scheme

Electric Car Scheme

25 days holiday (plus bank holidays) –

Birthday day off

Yotiversary Days

5 Selfie Days – personal development

Team and company activities

Job summary

Yoti is seeking a Pre-Sales Engineer to join the Client Services team in the UK. You will own customer demonstrations, support pre-sales engagement, and act as the bridge between prospects' challenges and our solutions.

Based in the UK, you will also support the US customer base with flexible hours. You will collaborate with Solution teams to bring technical depth into discussions, tailoring demonstrations for technical and non-technical audiences, and guiding the pre-sales cycle from discovery

Qualifications

• Proven experience in a Pre-Sales Engineer/Sales Engineer/Solutions Consultant role.
• Experience leading and delivering product demonstrations end-to-end and tailoring them to different audiences (technical and non-technical).
• Experience managing the full pre-sales cycle from discovery, demo, proof of concept, and handover to delivery.
• Strong presentation and storytelling skills; able to communicate with senior stakeholders.

Responsibilities

• Lead and own customer demonstrations and pre-sales engagement.
• Collaborate with Solution teams to bring technical depth into customer conversations.
• Ensure prospects' challenges are translated into credible solution narratives.

Skills

Pre-Sales Engineer

Sales Engineer

Solutions Consultant

Job description

Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third‑party credentials with organisations and other people.

Today, we have over twenty million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e‑signing, AI anti‑spoofing technologies and we continue to think of innovative new offerings.

From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

Our dedication to our mission and our team is why Yoti was proudly named one of the Sunday Times Best Places to Work 2026.

More about this Team and Project

We're looking for a Pre‑Sales Engineer who is motivated to help customers solve complex problems and deliver excellent customer experiences. You will be a part of the Client Services team and work in close partnership with Sales, you'll take ownership of customer demonstrations and support with pre‑sales engagement, acting as the essential bridge between our prospects' challenges and our solutions.

You’ll collaborate closely with our Solution teams, also part of the Client Services team, to bring deep technical expertise into customer conversations at the right moment, ensuring every prospect interaction is both compelling and credible.

Based in the UK, you’ll also play a key role in supporting our US customer base, with regular coverage across the Eastern timezone.

Your Experience

A mindset that's both hands‑on (happy to do the work now) and scalable (thinking about how to do it better at volume)

• Proven experience in a Pre‑Sales Engineer, Sales Engineer, or Solutions Consultant role
• Experience leading and delivering product demonstrations end‑to‑end and, tailoring them to different audiences (technical and non‑technical)
• Experience managing the full pre‑sales cycle from discovery, demo, proof of concept, and handover to delivery

Technical Credibility

• Sufficient technical depth to hold meaningful conversations with both business stakeholders and technical buyers
• Ability to work alongside Solution Architects without duplicating their role, knowing when to lead and when to hand over
• Familiarity with the relevant technology stack
• Experience working closely with Sales teams and contributing to proposals or RFP responses

Communication & Presence

• Strong presentation and storytelling skills
• Able to communicate effectively with senior stakeholders.
• This role includes regular collaboration with US‑based customers and will require flexibility in working hours. We are happy to discuss reasonable adjustments and flexible working arrangements.
• Understanding of how pre‑sales activity directly influences pipeline and revenue
• Ability to translate customer pain points into a compelling solution narrative

What's in it for you?

• Performance based discretionary bonus
• Share Options
• Internal Share Market
• Private Medical Insurance
• Life Insurance
• Pension
• Cycle to work scheme
• Electric Car Scheme
• 25 days holiday (plus bank holidays) - can go up to 28 days depending upon length of service + Birthday day off + Yotiversary Days
• 5 fully paid Selfie Days - for your own personal development, volunteering, charity events, etc
• Team and company activities, Social clubs.

This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We're looking for people who can adapt to a fast‑paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems.

We believe in equal opportunities

It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences.

If your application is successful please be aware that as part of our pre‑employment checks:

• We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy)
• If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud.
• Please contact [e-mail] to get information on which fraud prevention databases we use.

For more information please read our Applicant Privacy Notice.