Pre-Sales Engineer.

Story Terrace Inc.; Royal Borough of Greenwich; Hybrid; GBP 65,000 - 100,000; Full time

Benefits offered by this job

Health cover

Enhanced Pension

Sick Pay

Life Assurance

EV Salary Sacrifice Scheme

Cycle to Work Scheme

25 days annual leave

Birthday Off

Yotiversary days

Job summary

Yoti, a UK-based digital identity and biometric technology company, is hiring a Pre-Sales Engineer to join the Client Services team. You will own demonstrations, support pre-sales engagement, and bridge prospects' challenges with our solutions, collaborating with Solution teams and Sales to deliver credible, compelling engagements.

Based in the UK with regular coverage for US customers in Eastern time, this hybrid role requires at least two days per week on-site in London (Aldgate).

Qualifications

• Experience leading and delivering product demonstrations end-to-end.
• Ability to tailor demos to technical and non-technical audiences.
• Experience managing full pre-sales cycle from discovery to delivery.
• Strong technical depth for conversations with business and technical buyers.

Responsibilities

• Lead and deliver product demonstrations end-to-end.
• Collaborate with Sales and Solution teams to tailor customer engagements.
• Support pre-sales engagement and handover to delivery.

Skills

Pre-Sales Experience

Demo Delivery

Executive Communication

Job description

Who we are

Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third-party credentials with organisations and other people.

Today, we have over twenty million app downloads around the world. We’ve expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e-signing, AI anti-spoofing technologies and we continue to think of innovative new offerings.

From day one, we’ve been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives.

Our dedication to our mission and our team is why Yoti was proudly named one of the Sunday Times Best Places to Work 2026.

More about this Team and Project

We're looking for a Pre-Sales Engineer who is motivated to help customers solve complex problems and deliver excellent customer experiences. You will be a part of the Client Services team and work in close partnership with Sales, you'll take ownership of customer demonstrations and support with pre-sales engagement, acting as the essential bridge between our prospects' challenges and our solutions.

You’ll collaborate closely with our Solution teams, also part of the Client Services team, to bring deep technical expertise into customer conversations at the right moment, ensuring every prospect interaction is both compelling and credible.

Based in the UK, you'll also play a key role in supporting our US customer base, with regular coverage across the Eastern time zone.

Working arrangements:

This is a hybrid position requiring a minimum of two days per week on-site at our Aldgate office.

Your Experience

A mindset that's both hands-on (happy to do the work now) and scalable (thinking about how to do it better at volume)

Pre-Sales & Customer Engagement

• Proven experience in a Pre-Sales Engineer, Sales Engineer, or Solutions Consultant role
• Experience leading and delivering product demonstrations end-to-end and, tailoring them to different audiences (technical and non-technical)
• Experience managing the full pre-sales cycle from discovery, demo, proof of concept, and handover to delivery

Technical Credibility

• Sufficient technical depth to hold meaningful conversations with both business stakeholders and technical buyers
• Ability to work alongside Solution Architects without duplicating their role, knowing when to lead and when to hand over
• Familiarity with the relevant technology stack
• Experience working closely with Sales teams and contributing to proposals or RFP responses

Communication & Presence

• Strong presentation and storytelling skills
• Able to communicate effectively with senior stakeholders.
• This role includes regular collaboration with US-based customers and will require flexibility in working hours. We are happy to discuss reasonable adjustments and flexible working arrangements.

Commercial Awareness

• Understanding of how pre-sales activity directly influences pipeline and revenue
• Ability to translate customer pain points into a compelling solution narrative

What’s in it for you?

Flexibility & Balance

• Hybrid Working: Enjoy the best of both worlds with a blend of home working and time spent in our central London, dog-friendly office.
• Core Working Hours: We focus on outputs, not clock-watching. Our core hours support the flexibility you need for a genuine work-life balance.
• Work from Anywhere: Want a change of scenery? Take advantage of our policy to work remotely from abroad for short periods.

Health & Financial Peace of Mind

• Comprehensive Health Cover: Private medical insurance that includes full dental and optical care via Aviva.
• Enhanced Pension: After three years of service, we offer to enhance your employer pension contributions to help you secure your future.
• Enhanced Sick Pay: You’ll have eight days of Sick Pay each calendar year, for both mental and physical health issues.
• Life Assurance: Peace of mind for you and your loved ones with our company-funded life assurance policy.
• Electric Vehicle Salary Sacrifice Scheme: Drive a brand-new electric vehicle and save up on lease costs by paying directly from your gross, pre-tax salary.
• Cycle to Work Scheme: Save money on a brand-new bike, e-bike, or safety equipment through tax-free salary deductions.

Leave and Wellbeing

• Generous Annual Leave: 25 days holiday as standard, plus your Birthday Off to celebrate properly.
• \"Yotiversary\" Days: Loyalty rewarded - earn up to three additional paid days off based on your length of service.
• Enhanced Parental Leave: We support growing families with up to six months’ fully paid maternity leave, 2 weeks of paid paternity leave plus a further four weeks of enhanced flexibility and time off, and enhanced parental provisions. Feel free to ask for more details!
• Wellbeing Support: Access to trained, in-house Mental Health First Aiders whenever you need a confidential chat, plus a fully comprehensive Employee Assistant Program.

Growth and Giving Back

• Personal Development Budget: A dedicated, individual training budget to spend on your professional growth, plus quarterly YOTI Afternoons dedicated entirely to your professional development.
• \"Selfie Time\": Paid time off every year to focus on volunteering, charity work, or personal passion projects.
• Matched Fundraising: Double your impact - we match charitable fundraising contributions made by our team.
• Unpaid Sabbatical: Career breaks available for long-term travel or personal resets after continuous service.

This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We’re looking for people who can adapt to a fast-paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems.

AI Usage during the recruitment process

: Please read our AI Usage in Recruitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process.

We believe in equal opportunities

It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We’re an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks andexperiences.

We are proud to be a Disability Confident employer and we’re committed to making our recruitment process as inclusive and accessible as possible.

If you have a disability or long-term condition and need any adjustments or support during the application or interview process, please let us know — we’ll do everything we can to support you and to enable you to bring your best self to our hiring process.

Pre-employment checks

If your application is successful please be aware that as part of our pre-employment checks:

• We will check your details against fraud prevention databases
• We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy)
• If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud.
• Please contact [e-mail] to get information on which fraud prevention databases we use.

For more information about how we manage your data please read our Applicant Privacy Notice.