Premium Waiter

Utilita Arena; Greater London; On-site; GBP 12,398 - 17,908; Part time

Benefits offered by this job

Competitive hourly rate

Flexible shifts

Fortnightly pay

Sociable workforce

Growth opportunities

Job summary

Legends Global’s Olympia venue in London is seeking a Premium Service Associate to deliver exceptional food and beverage service across premium hospitality spaces. You’ll work in VIP lounges, hospitality suites, premium dining areas and private events, ensuring guests receive professional, attentive service from arrival to departure.

This casual role offers flexible shifts for evenings, weekends and major live events, with a strong hourly rate and fortnightly pay.

Qualifications

• Premium hospitality experience or related environment desirable.
• Outstanding customer service and communication skills required.
• Calm under pressure with a proactive, professional attitude.

Responsibilities

• Deliver outstanding food and beverage service within premium hospitality environments.
• Provide warm, personalised guest experiences from arrival through departure.
• Maintain knowledge of menus, beverages, allergens and service standards.
• Ensure hospitality areas are presented to the highest standards before, during and after service.
• Collaborate with kitchen, bar and operations teams to ensure seamless service.
• Respond to guest requests confidently and professionally.
• Adhere to food safety, health & safety and company procedures.
• Represent Legends Global and Olympia with professionalism at every event.

Skills

Customer service

Communication

Teamwork

Professionalism

Evenings/weekends

Hospitality experience

Job description

The Venue

Olympia is one of London's leading live event venues, welcoming millions of visitors every year to internationally recognised exhibitions, conferences, entertainment and cultural events.

As part of Legends Global, you'll join a professional hospitality team delivering premium experiences across restaurants, hospitality suites, VIP lounges, bars and exclusive event spaces.

Every event is different, providing exciting opportunities to work within one of London's most dynamic hospitality environments.

The Role

As a Premium Service Associate, you'll play an important role in delivering exceptional food and beverage service throughout our premium hospitality operations.

Working within VIP lounges, hospitality suites, premium dining areas and private events, you'll ensure every guest receives professional, attentive and personalised service from arrival through to departure.

You'll work closely with kitchen, bar and operational teams to maintain exceptional presentation standards while creating memorable dining experiences in a fast-paced events environment.

The Responsibilities

• Deliver outstanding food and beverage service within premium hospitality environments.
• Provide a warm, professional and personalised experience for guests throughout their visit.
• Maintain excellent knowledge of menus, beverages, allergens and service standards.
• Ensure hospitality areas are presented to the highest standards before, during and after service.
• Work collaboratively with kitchen, bar and operations teams to deliver seamless service.
• Respond to guest requests confidently and professionally.
• Follow all food safety, health & safety and company procedures.
• Represent Legends and Olympia with professionalism at every event.

What we're looking for

• Previous experience in premium hospitality, food and beverage service, luxury hotels, fine dining, VIP events or similar environments.
• Outstanding customer service and communication skills.
• Excellent attention to detail and personal presentation.
• A positive, proactive and professional approach.
• The ability to remain calm under pressure and work effectively as part of a team.
• Flexibility to work evenings, weekends and major live events.

Previous experience within premium food and beverage service is highly desirable.

Please note this is a casual role and shifts will vary depending on our live events programme.

What's in it for you?

Competitive Rate of Pay - Earn a strong hourly rate for your work.

Flexible Working - Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.

Fortnightly Pay - Get paid every two weeks for the shifts you’ve worked.

Sociable Workforce - Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do - it's a great environment to meet people, make friends, and be part of exciting live events.

Opportunities to Grow - Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

• Successful applicants will be invited to attend a face-to-face interview at Olympia.

Any opportunities offered will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and - where relevant to the role a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.