Premium Fashion Store Manager: Lead, Elevate Experience

OTB; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Diesel in London is seeking an experienced Store Manager to lead a premium luxury team and deliver exceptional client experiences. You will drive sales, manage omni-channel activities, and uphold Diesel standards across CRM, VMD, and customer service.

As a leader, you will recruit, coach and develop your team, build lasting client relationships, and partner with Retail Management to implement strategic plans that maximize profitability and brand image.

Qualifications

• Bachelor degree or above.
• Previous Store Management experience.
• Experience from a luxury brand and English knowledge is a must.
• Strong leadership skills to inspire, motivate and build respectful working relationships.
• Self-motivated, autonomous and results driven.
• Excellent communication, interpersonal, coaching and feedback skills.
• Passion for the Brand.
• Digital awareness and ability to navigate social media and e-commerce sites.

Responsibilities

• Establish and implement regular action plans with Retail Manager to develop sales.
• Be a brand ambassador and build VIP client relationships.
• Maintain client databases and manage omni-channel activities.
• Plan stock levels and optimize assortment by sales trends.
• Execute company procedures and protect stock.
• Aim for financial objectives and adapt to situations.
• Hire, coach and develop the store team to deliver exceptional service.
• Build loyal client relationships through personal connections and CRM.
• Lead store strategy and 360° client experience.
• Maintain safety, store facilities and equipment.
• Analyze sales and market trends and report findings.
• Set up and maintain VMD according to guidelines.

Skills

Strong leadership skills

Experience from a luxury brand

English proficiency

Self-motivated

Coaching and feedback skills

Education

Bachelor degree or above

Job description

Diesel in London is seeking an experienced Store Manager to lead a premium luxury team and deliver exceptional client experiences. You will drive sales, manage omni-channel activities, and uphold Diesel standards across CRM, VMD, and customer service.

As a leader, you will recruit, coach and develop your team, build lasting client relationships, and partner with Retail Management to implement strategic plans that maximize profitability and brand image.