Premium Experience Coordinator (FTC)

Formula E; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

25 days' annual leave

Birthday day off

Health Cash Plan

Aviva Digital Workplace app

Enhanced Parental Leave

Cycle to Work

Electric Car Scheme

Formula E store discount

Regular social events

Hybrid work model

Job summary

Formula E is seeking a Premium Experience Coordinator to deliver world-class VIP hospitality across select global races. This role blends administrative precision with hands-on event execution, coordinating client communications, supplier logistics and data platforms to ensure flawless race-weekend operations.

You will balance planning with on-site delivery, managing brand collateral, and supporting tracking tools while maintaining strong cross‑functional collaboration and a willingness to

Qualifications

• Hands-on experience in live events industry with premium hospitality.
• Strong organizational skills and ability to master tracking tools quickly.
• Calm under pressure with proactive problem-solving.
• Willingness to travel internationally to race locations.

Responsibilities

• Deliver world-class trackside hospitality and elevate guest experiences.
• Develop and maintain brand-consistent collateral and materials.
• Manage client management tools and data trackers for ticket fulfilment.
• Coordinate on-site logistics including guest flow and access control.
• Support budget tracking and schedules to keep projects on time.

Skills

Live events

Hospitality

Client management

IT literacy

Tools

CRM systems

Event management software

Data tracking platforms

Job description

Ready to race ahead in your career? Plug into our team as a Premium Experience Coordinator and power up our mission!

About Formula E:

Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability.

Hosting over 100 races in iconic cities globally and backed by top manufacturers like Porsche, and Jaguar, we feature elite drivers and cutting-edge EV technology. As the world's first sport certified Net Zero Carbon from inception, Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high-performance brand new GEN3 EVO race car capable of 0-60mph in 1.82 seconds (0-100kph in 1.86s).

Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed-up the switch to electric mobility.

Welcome to the home of Global Electric Street Racing.

This is a fixed term contract for 12 months.

The Role:

Are you an operational planner with creative flair ready to elevate world-class VIP hospitality trackside? We are looking for a Premium Experience Coordinator to join Formula E and help deliver best-in-class guest experiences across select global races.

In this fast-paced role, you will balance administrative precision with hands‑on event execution, managing client communications, key tracking platforms and supplier logistics to ensure flawless race‑weekend operations.

• Deliver World-Class Trackside Hospitality: You support the Premium Experience Manager in planning and executing trackside operations across select race markets, helping conceive and develop elevated, immersive hospitality spaces aligned with local culture and global brand standards.
• Manage Assets & Brand Consistency: You develop, refine and maintain high-impact digital and sales collateral, including brochures, flyers and briefing documents, while taking ownership of event hospitality branding requirements from initial brief through production.
• Drive Systems & Customer Fulfilment: You manage key client management tools, software platforms and data trackers to ensure smooth ticket fulfilment, payment processing, ticket distribution and real‑time inventory tracking.
• Lead On-Site Logistics & Operations: You coordinate guest arrival flows, accreditation, access control and supplier deliverables on race weekends, acting as a direct liaison for partners, sponsors and VIP guests to deliver flawless event days.
• Maintain Operational & Financial Precision: You assist with purchase order generation, budget tracking, build schedules, deployment plans and internal communication workflows to keep every project running on time and within scope.

What we're looking for in you:

• The Live Events & Hospitality Specialist: You bring hands‑on experience in the live events industry, ideally supported by a background in premium hospitality, customer service, or high‑touch client management.
• The Tech‑Savvy Administrator: You possess exceptional organisational skills, strong IT literacy and an ability to quickly master new event management tools, CRM databases and tracking platforms.
• The Proactive Problem Solver: You are a detail‑oriented, accountable go‑getter who remains calm under pressure, asks the right questions and solves complex operational challenges on tight timelines.
• The Global Collaborator: You are an articulate communicator who builds genuine relationships with internal stakeholders, external vendors and VIP clients while demonstrating a willingness to travel internationally to race locations.

What's in it for you?

• 25 days' annual leave, Birthday day off and Wellbeing leave
• Opportunity to extend your stay if travelling for a race event
• Health Cash Plan and access to the Aviva Digital Workplace app
• Enhanced Parental Leave
• Flexible Bank Holidays
• Paid volunteer and carer's leave
• Cycle to Work and Electric Car Scheme
• Formula E store discount
• Regular social events and employee working groups

This is a hybrid role and you'll be required to do 3 days a week in our Hammersmith London office.