Premium Dining Waiter/Waitress — Training & Perks

Soho House & Co.; Manchester; Hybrid; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Staff discounts on Soho products

Counseling sessions

Training and team events

Job summary

Soho House Manchester is seeking a waiter/waitress to deliver refined, attentive service to our members and guests. You will greet guests, take orders, make menu recommendations, and ensure a smooth dining experience in line with the Club’s standards.

Working closely with the floor and kitchen teams, you’ll provide exceptional hospitality, handle dietary needs, coordinate with bar and kitchen, and contribute to a memorable member experience.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
• Ability to take direction, work in a team environment and autonomously.

Responsibilities

• Warmly greet members, introduce menus, and engage guests upon seating.
• Take accurate food and drink orders, accommodating any allergies or dietary needs.
• Coordinate with kitchen and bar staff to ensure timely and correct order delivery.
• Provide knowledgeable recommendations on menu items and pairings.
• Maintain pristine service—top up water, wine and beverages throughout the stay.
• Handle member requests and special accommodations with flexibility to create memorable experiences.
• Support seamless payment through card, the Soho House App, or House Pay.
• Uphold discretion and professionalism, especially when serving VIPs and PWKs.
• Contribute to team success by attending briefings, tastings and assisting colleagues.

Skills

Customer service

Hospitality

Teamwork

Job description

Soho House Manchester is seeking a waiter/waitress to deliver refined, attentive service to our members and guests. You will greet guests, take orders, make menu recommendations, and ensure a smooth dining experience in line with the Club’s standards.

Working closely with the floor and kitchen teams, you’ll provide exceptional hospitality, handle dietary needs, coordinate with bar and kitchen, and contribute to a memorable member experience.