Pre-Sales Engineer

Olarm; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Job summary

Olarm is seeking a technically strong Pre-Sales Engineer to support enterprise growth across the UK. You will bridge customers, partners, and internal teams to demonstrate value and capabilities of Olarm's security and IoT solutions.

The ideal candidate will have strong communication skills, experience in security or IoT environments, and the ability to collaborate with UK-based partners and sales teams. Travel within the UK is required.

Qualifications

• 3–7+ years in Pre-Sales, Sales Eng, or technical customer-facing role.
• Experience in technology, IoT, security, SaaS, or connected devices.
• Strong communication and presentation skills for technical and non-technical stakeholders.
• Knowledge of UK and SA markets is a plus; familiarity with partner networks.
• Experience supporting enterprise or channel-driven sales environments.
• Willingness to travel within the UK and collaborate across distributed teams.

Responsibilities

• Act as the primary technical advisor during enterprise and partner engagements.
• Identify and qualify new business opportunities with partners and internal teams.
• Conduct technical discovery sessions to understand customer requirements.
• Deliver product demonstrations and solution workshops to prospects and partners.
• Enable and train partner sales and technical teams on product functionality.
• Design tailored technical recommendations and deployment guidance.

Skills

Pre-Sales experience

IoT expertise

Security industry

Strong communication

Travel UK

Tools

CRM tools

Presentation skills

Product demos

Job description

Join the Olarm Team: Where Innovation and Collaboration Thrive!

At Olarm, we're not just a company – we're a passionate team of forward-thinkers, tech enthusiasts, and problem solvers. Our mission to revolutionise the home security and monitoring markets is driven by a set of core values that define who we are and how we work together. We believe in harnessing the power of cutting-edge IoT technology to make a real difference in people's lives.

We are very big on our culture and company values so be sure to have a look at what we value below and apply if you think you can see yourself working with the Olarm team.

Creative & Innovative Minds: We're on a continuous journey of discovery, pushing the boundaries of what's possible. Bring your creative ideas and innovative spirit to the table, as we challenge conventions and embrace new solutions.

Collaborative Energy: At Olarm, collaboration is more than just a buzzword – it's how we achieve greatness. We value diverse perspectives, foster open communication, and support one another to reach our collective goals.

Results-Driven Focus: We don't just aim for success; we make it happen. We're a team of motivated individuals who thrive on delivering results.

Personal Impact: You will have a personal impact on people's lives being in the home security industry. Join us in shaping the future of IoT and home security, leaving a lasting impact.

Learning Culture: In a fast-paced industry, learning never stops. We encourage continuous growth, providing opportunities to expand your skill set, explore new technologies, and elevate your career to new heights.

State-of-the-Art Tooling: We believe in empowering our team with the best tools available. At Olarm, you'll have access to modern, state-of-the-art AI and developer tooling to help you move faster, solve complex problems, and focus on what matters most—building great products.

Job Description

We are looking for a technically strong and commercially aware Pre-Sales Engineer based in the UK to support enterprise growth and partner-driven opportunities across the region.

This role will work closely with our UK-based partner network and internal commercial teams to help identify, qualify, and close new business opportunities. The successful candidate will act as the technical bridge between customers, partners, and internal teams, ensuring that prospects fully understand the value and capabilities of our solutions.

The ideal candidate is an excellent communicator with strong experience in technical sales, security technology, or IoT environments, and has a solid understanding of both the UK and South African markets.

Key Responsibilities

Pre-Sales & Technical Support

Support the sales process by acting as the primary technical advisor during enterprise and partner engagements.

Assist in identifying and qualifying new business opportunities alongside partner organisations and internal sales teams.

Conduct technical discovery sessions to understand customer requirements and operational challenges.

Deliver product demonstrations, technical presentations, and solution workshops to prospects and partners.

Partner Enablement & Relationship Support

Work closely with UK-based partner organisations to support sales opportunities and strengthen technical capability.

Train and enable partner sales and technical teams on product functionality, positioning, and implementation.

Build strong working relationships with partner stakeholders to drive successful collaboration and revenue growth.

Solution Design & Proposal Support

Assist in developing solution proposals and technical recommendations tailored to customer requirements.

Support the creation of technical documentation, deployment plans, and integration guidance.

Collaborate with Product and Engineering teams to validate technical feasibility and customer requirements.

Act as a trusted technical advisor to customers throughout the sales cycle.

Provide insights into customer needs, market trends, and competitor activity.

Represent the company at customer meetings, trade shows, industry events, and partner engagements.

Cross-Functional Collaboration

Work closely with Sales, Product, Engineering, and Customer Experience teams to ensure smooth customer onboarding and successful implementations.

Provide structured feedback from customers and partners to internal teams to help shape product development and market strategy.

Requirements

3–7+ years of experience in a Pre-Sales Engineer, Sales Engineer, Solutions Engineer, or technical customer-facing role.

Strong communication and presentation skills with the ability to engage both technical and non-technical stakeholders.

Experience in technology, IoT, security, SaaS, or connected device environments.

Good understanding of the South African ARC/Physical Security Sector market, channel ecosystem, and customer landscape.

Experience working with or supporting partners, distributors, or channel sales models.

Comfortable conducting product demos, workshops, and technical discussions.

Ability to travel within the UK when required.

Experience in the security or alarm industry.

Familiarity with IoT platforms, integrations, and cloud-connected systems.

Experience supporting enterprise or channel-driven sales environments.

Previous experience working between international markets or distributed teams.

Strong communicator and relationship builder

Technically capable with commercial awareness

Customer-focused and consultative

Self-driven and proactive

Strong collaboration and problem-solving skills

What Success Looks Like in This Role

Strong technical support for enterprise and partner sales opportunities

Improved partner enablement and engagement

Increased opportunity conversion and sales support effectiveness

Strong customer confidence in technical solutions and delivery

Seamless collaboration between UK partners and internal teams

Exciting Workspace.

Cutting-Edge Technology.

Engaging Projects and Innovations.

High-Tech Atmosphere.

Versatile Experience - Get exposure to a wide range of things.

Involvement in Manufacturing Processes - End-to-End Involvement.

Opportunity for Career Growth and Continuous Learning - Cross-Functional Teams.

Contributing to a South African Company with a real impact on people's lives.

Olarm Device and Subscription.

Are you ready to embark on a journey that's both professionally fulfilling and personally rewarding? If you're excited about technology, driven by results, and thrive in a collaborative environment, Olarm is the place for you. Join us in shaping the future of smart security solutions!