Pre Lit File Handler

Davies; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a proactive Pre Lit File Handler to manage a caseload of NIHL claims. This role offers the opportunity to work within a supportive team environment, focusing on progressing claims to conclusion while meeting client KPIs. Ideal candidates will have a strong background in handling disease cases, particularly NIHL, and possess excellent negotiation and organizational skills. With a commitment to client outcomes and compliance, this position is perfect for those looking to enhance their expertise in legal claims management. Join a company that values employee wellbeing and offers a range of benefits to support your professional growth.

Benefits

Davies Incentive Plan

25 days holiday per year

Simply Health Care Cash Plan

WeCare online health and wellbeing support

Death In Service after 1 year

Pension contribution: 5% Employee / 3% Employer

Employee Resource Groups

Employee Volunteering Programme

Cycle to Work Scheme

Access to online discounts and memberships

Qualifications

• Experience in handling disease cases, especially NIHL claims.
• Effective negotiation and communication skills are essential.

Responsibilities

• Manage a caseload of approximately 250 pre-litigated files.
• Review evidence and prepare reports for claims progression.
• Conduct investigations and liaise with claimants and insurers.

Skills

File handling processes for disease claims

Negotiation skills

MS Office (Word and Excel)

Case/Claims Management systems

Organizational skills

Attention to detail

Communication skills

Ability to work under pressure

Job description

Pre Lit File Handler

Department: Legal

Employment Type: Permanent - Full Time

Location: Birmingham

Description

The File Handler is responsible for managing their own caseload of pre-litigated NIHL claims within a supported team environment. The role involves progressing claims to conclusion or litigation, following strategies to achieve desired client outcomes while maintaining profitability. The ideal candidate will have experience with NIHL / Military Disease Claims and be capable of handling pre-litigated files to meet client KPIs and SLAs. This position is suitable for someone seeking to gain experience in managing their own caseload.

Key Accountabilities

• Maintain a caseload of approximately 250 files
• Review documents and prepare reports
• Review evidence, including medical and personnel records
• Send out initial letters and complete file opening procedures upon receipt of new files
• Conduct Companies Searches and ELTO Searches
• Perform Director searches and correspondence
• Instruct investigators and liaise with claimants, insurers, and brokers for updates and evidence
• Handle general administrative tasks, including scheduling
• Conduct investigations, obtain witness statements, and carry out research
• Draft correspondence and documents
• Manage routine communications and instructions from insurers and insureds
• Ensure compliance with SRA Standards & Regulations
• Uphold Keoghs Values

Experience, Skills and Qualifications

Desirable:

• Understanding of file handling processes for disease claims
• Knowledge of pre-litigation stages for disease claims

Essential:

• Proficiency in handling disease cases, with NIHL experience preferred
• Effective negotiation skills
• Proficiency in MS Office (Word and Excel) and experience with Case/Claims Management systems
• Ability to use initiative, organize, and prioritize tasks independently
• Attention to detail and ability to maintain concentration
• Strong listening and communication skills
• Ability to work under pressure and meet targets

Benefits

• Davies Incentive Plan
• 25 days holiday per year, increasing with service (option to buy/sell 3 days)
• Simply Health Care Cash Plan
• WeCare online health and wellbeing support
• Death In Service after 1 year
• Pension contribution: 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to online discounts and memberships

*after successful probation