Pre Lit File Handler

Keoghs; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Pre Lit File Handler to join their dynamic team in Birmingham. This role involves managing a caseload of pre-litigated claims, ensuring compliance with regulations, and delivering exceptional outcomes for clients. The ideal candidate will be technically proficient in handling disease cases and possess strong negotiation skills. With a supportive team environment, this position offers opportunities for professional growth and development. Join a forward-thinking company that values its employees and provides a range of benefits to enhance your work-life balance.

Benefits

Davies Incentive Plan

25 days holiday per year

Simply Health Care Cash Plan

24/7 online GP and mental health support

Death In Service after 1 year

Pension Contribution

Employee Volunteering Programme

Cycle to Work Scheme

Gym Flex

Discounted Tickets for Merlin Attractions

Qualifications

• Technically proficient in handling disease cases, especially NIHL.
• Ability to self-organise and prioritise tasks effectively.

Responsibilities

• Maintain a caseload of approximately 250 files.
• Review documents and prepare reports for claims.
• Conduct investigations and liaise with insurers.

Skills

File handling processes for disease claims

Negotiation skills

MS Office proficiency

Attention to detail

Communication skills

Ability to work under pressure

Tools

Case/Claims Management system

Job description

Keoghs Birmingham, England, United Kingdom

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Keoghs Birmingham, England, United Kingdom

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Description

To handle own caseload of pre-litigated NIHL claims, in a supported team environment. To manage and progress claims to conclusion or the point of litigation. In accordance with appropriate strategies to secure desired outcomes for clients at appropriate levels of profitability.

Department:

Legal

Location:

Birmingham

Key Accountabilities

• Maintain a caseload of approximately 250 files
• Reviewing documents and preparing reports
• Reviewing evidence (including medical / personnel records)
• Sending out Initial Letters and completing initial file opening procedures upon receipt of new files
• Companies Searches and ELTO Searches
• Director searches and letters
• Instructions to investigators
• Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates.
• General admin including diarising dates
• Conducting investigations with Insured / obtaining witness statements
• Research
• Drafting generally
• Dealing with routine correspondence
• Liaising with and taking instructions from Insurers and Insureds
• To ensure compliance with the SRA Standards & Regulations
• Adhere to the Keoghs Values

Experience, Skills and Qualifications

Desirable:

• Awareness and understanding of file handling processes for disease claims
• Basic understanding of all stages of the pre litigation process for disease claims

Essential:

• Technically proficient in dealing with disease cases, NIHL as a minimum
• Effective negotiator
• Proficient in MS Office (Word and Excel in particular) and experience of using a Case/Claims Management system.
• Ability to use own initiative, self-organise and self-prioritise
• Ability to maintain concentration and pay attention to detail
• Good listening and communication skills
• Ability to work under pressure and to target

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 year’s service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management

Industries

• Law Practice

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