Practice Operations Leader – Accountancy Firm (London)

RECRUIT IT FORWARD LTD; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

RECRUIT IT FORWARD LTD is seeking a commercially minded Practice Manager in London to lead operations across UK and offshore teams. You will oversee onboarding, service delivery, billing and client management while driving growth and process improvements.

The role requires senior accountancy practice experience, strong UK tax knowledge and proven leadership. You will collaborate with the Managing Director and guide the practice toward scalable performance and profitability.

Qualifications

• ACA, ACCA, CIMA or equivalent professional qualification, or substantial senior-level experience within a UK accountancy practice.
• Strong practical knowledge of UK VAT, Self Assessment, Corporation Tax and associated compliance.
• Previous experience managing a team, including senior accountancy and administrative staff.
• Experience managing offshore, outsourced or remote service-delivery teams.
• Strong experience across WIP, workflow, billing, credit control and practice performance.

Responsibilities

• Lead day-to-day operational management of the practice and establish best-practice procedures across the client lifecycle.
• Ensure onboarding, engagement and compliance procedures are followed with monitoring of service delivery and quality standards.
• Identify operational risks and bottlenecks, implement improvements and support planning and capacity management.
• Manage UK-based team and offshore bookkeeping workflow, priorities and deadlines.
• Oversee WIP, billing, credit control, and debtor reporting across the practice.

Skills

ACA/ACCA/CIMA or equivalent

UK VAT & Self Assessment

team leadership

offshore/remote service delivery

operational governance

Tools

Xero

IRIS

Excel advanced

Job description

RECRUIT IT FORWARD LTD is seeking a commercially minded Practice Manager in London to lead operations across UK and offshore teams. You will oversee onboarding, service delivery, billing and client management while driving growth and process improvements.

The role requires senior accountancy practice experience, strong UK tax knowledge and proven leadership. You will collaborate with the Managing Director and guide the practice toward scalable performance and profitability.