Practice Manager - Westcliff

Real Good Dental; Southend-on-Sea; Teletrabalho; GBP 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Company pension

Ongoing training and CPD opportunities

Career progression opportunities

Resumo da oferta

Real Good Dental is seeking a Dental Practice Lead to manage Westcliff dental practice and drive patient care excellence. Based at 340 London Rd, Westcliff-on-Sea, the role focuses on leadership, operations, and staff development to maintain a high-performing team.

The successful candidate will oversee daily operations, ensure compliance, and support clinicians while delivering outstanding patient experiences in a busy dental setting.

Qualificações

• Experience in managing a dental practice or similar healthcare setting.
• Strong leadership and team management abilities.
• Excellent communication and organisational skills.
• Knowledge of dental software systems and practice operations.
• Understanding of NHS standards and infection control.

Responsabilidades

• Oversee the daily running of the dental practice.
• Manage staff rotas, recruitment, training and performance.
• Ensure excellent patient experience and service.
• Maintain compliance with healthcare regulations and infection control standards.
• Support the clinical team and dentists with operational management.
• Monitor KPIs, budgets and practice performance.
• Handle patient enquiries, complaints and feedback.
• Coordinate stock control, equipment servicing and administration.
• Prepare for Practice Inspections and adhere to guidelines.

Conhecimentos

Leadership

Team management

Communication

Organisational skills

Dental software

NHS standards

Infection control

Formação académica

Dental nursing qualification

GDC registration

Leadership qualification

Ferramentas

Dental software systems

Descrição da oferta de emprego

Dental Practice manager – Westcliff dental practice, 340 London Rd, Westcliff-on-Sea, Southend-on-Sea, Westcliff-on-Sea SS0 7JJ

Join Our Friendly and Professional Dental Team

We are looking for an experienced and motivated Dental Practice Lead to lead our busy and welcoming dental practice

This is an excellent opportunity for a confident manager with strong leadership, organisational, and communication skills who is passionate about delivering exceptional patient care and supporting a high-performing dental team.

Key Responsibilities

• Oversee the daily running of the dental practice
• Manage staff rotas, recruitment, training, and performance
• Ensure excellent patient experience and customer service
• Maintain compliance with healthcare regulations and infection control standards
• Support the clinical team and dentists with operational management
• Monitor KPIs, budgets, and practice performance
• Handle patient enquiries, complaints, and feedback professionally
• Ensure compliance with General Dental Council and NHS standards where applicable
• Coordinate stock control, equipment servicing, and practice administration
• Prepare practice for Practice Inspection and work to inspection guidelines at all times.

What We’re Looking For

• Previous experience in dental practice management
• Strong leadership and team management skills
• Excellent communication and organisational abilities
• Knowledge of dental software systems and practice operations
• Understanding of compliance, NHS standards, and infection control
• Ability to work in a fast-paced environment
• Professional, approachable, and patient-focused attitude

Desirable Qualifications

• Dental nursing qualification and/or GDC registration
• Management or leadership qualification
• Experience working within NHS and/or private dentistry

What We Offer

• Competitive salary
• Supportive and friendly working environment
• Ongoing training and CPD opportunities
• Career progression opportunities
• Company pension
• Employee discounts and benefits