Practice Education Facilitator - Band 6

Claire House; Parkgate; On-site; GBP 38,000 - 52,000; Full time

Job summary

Claire House requires an Education Facilitator to deliver, evaluate and develop high-quality practice education across Care and Family Services. The role supports staff, bank staff and volunteers to achieve safe, evidence-based palliative and end-of-life care, including induction, preceptorship, and competency assessment.

You will coordinate placements, support learners, and work with education providers to enhance clinical education and maintain proficiency across inpatient and community

Qualifications

• Registered Nurse with NMC registration and current clinical experience.
• Educated to degree level or equivalent knowledge and experience.
• Teaching or mentorship qualification including Train the Trainer.
• Qualification in Paediatric Palliative and End of Life care.
• Experience in coaching, supervision and education delivery.
• Experience planning, delivering and evaluating learning.
• Experience with apprenticeships or post-registration learner support.

Responsibilities

• Plan, prepare, deliver and evaluate high-quality teaching for staff and learners.
• Use multiple teaching methods: classroom, bedside, simulation and e-learning.
• Adapt education to different roles and needs, ensuring evidence-based content.
• Contribute to annual education programme reviews and improvements.
• Promote psychologically safe learning environments for staff and learners.
• Support induction, preceptorship and continuing professional development.
• Coordinate student placements and supervise practice assessors.
• Maintain training records and monitor completion and competency.
• Collaborate with partners to support apprentices and post-registration learners.
• Ensure education aligns with governance, patient safety and quality standards.

Education

Registered Nurse (NMC)

Degree level education

Train the Trainer / teaching qualification

Paediatric Palliative and End of Life care

Clinical supervision or coaching

Education/training delivery

Induction/preceptorship

Mentorship/placement supervision

Tools

Microsoft 365

LMS/databases

Job description

ThePractice Education Facilitator will work under the leadership of the PracticeEducation Lead to support the delivery, facilitation and evaluation ofhigh-quality practice education across Care and Family Services.

The postholder will work collaboratively with clinical leaders, the Practice EducationTeam, the Quality and Governance Team and wider services to ensure that staff,including bank staff and volunteers where appropriate, have the knowledge,competence and confidence required to provide safe, effective andevidence-based palliative and end of life care.

The postholder will deliver clinical, mandatory and essential-to-role education;support competency assessment, induction and preceptorship; and contribute tothe development and implementation of educational resources, programmes andpractice standards.

The postholder will support student placements, apprenticeships and post-registrationdevelopment activity delegated by the Practice Education Lead. They willmaintain clinical proficiency and act as a positive clinical and educationalrole model across inpatient and community services.

The post holder must act at all times in a professional and responsible manner and have due regard to confidentiality and Health & Safety legislation.

Main duties of the job

Scope of the job

Deliver and evaluateclinical, mandatory and essential-to-role education in accordance with theagreed annual education programme.

Assess individual and teamlearning needs through observation, discussion, audit, incidents, complaints,competency reviews and service priorities, reporting themes to the PracticeEducation Lead.

Support staff to achieve andmaintain competence through teaching, coaching, supervised practice, simulationand assessment.

Contribute to thedevelopment and review of competency documents, educational resources, clinicalguidelines and standard operating procedures including the implementation ofclinical skills.net system.

Coordinate induction,orientation and preceptorship activity delegated by the Practice EducationLead.

Maintain accurate trainingand competency records and provide timely information on participation,completion, evaluation and emerging gaps.

About us

Coordinate day-to-day student placement activity and support students, practice supervisors and practice assessors.

Support apprentices and staff undertaking post-registration programmes and liaise with education providers as delegated.

Contribute to learning arising from incidents, complaints, audit findings, risk reviews and changes in clinical evidence or guidance.

Maintain the clinical skills environment and ensure educational equipment and resources are safe, current and appropriately managed.

Participate in clinical audit, quality improvement, research and service evaluation.

Work clinically as agreed to maintain competence and ensure education remains grounded in current practice.

Position of the role at Claire House

The post holder reports tothe Practice Education Lead and is accountable to the Head of Hospice Care,Quality & Governance.

The post holder worksclosely with senior clinical leads across Care and Family Services, Quality andGovernance, People Services, partner universities and education providers.

The post holder is a memberof the Practice Education Team and contributes to delivery of the annualeducation programme agreed by the Practice Education Lead.

The post holder provideseducational supervision, coaching and coordination and line management formembers of the Practice Education Team.

Job responsibilities

Dimensions and limits of authority

Work with a degree ofautonomy within agreed clinical, educational and organisational frameworks andremain professionally accountable in accordance with the NMC Code.

Make operational decisionsrelating to the delivery and coordination of delegated education activity.

Refer significant changes tothe education programme, competency framework, placement capacity, externalprovision, expenditure or organisational training requirements to the PracticeEducation Lead for agreement.

Escalate concerns relatingto learner performance, clinical competence, patient safety, safeguarding orprofessional conduct promptly through the appropriate clinical, education andgovernance routes.

Deputise for specificoperational education activities when agreed by the Practice Education Lead.

Qualifications and skills level

Registered Nursewith NMC in either Child, Adult or Learning Disability Nursing

Extensiveprofessional post registration experience

ENB 998 orequivalent (degree level)

Experience/qualification in training (post reg qualification) including being a Train theTrainer Lead for an extended clinical skill

Experience ofdeveloping and delivering training

Proficient incore and extended clinical competencies

Excellentinterpersonal and communication skills

Experience/qualification in paediatric palliative and end of life care (EOLC)

MAIN DUTIES AND RESPONSIBILITIES

Education delivery andlearning development

Plan,prepare, deliver and evaluate high-quality teaching for registered andnon-registered staff, bank staff, volunteers and external learners whereappropriate.

Usea range of approaches including classroom teaching, bedside teaching,supervised practice, coaching, reflective learning, simulation, digitallearning and skills assessment.

Adapteducation to differing professional roles, learning needs, levels of experienceand reasonable adjustment requirements.

Ensureteaching content reflects current evidence, professional standards,organisational policies and the needs of children, young people and families.

Contributeto the annual review of the education programme and recommend improvementsbased on evaluation and outcome data.

Promotea psychologically safe learning culture in which staff feel able to askquestions, acknowledge limitations and seek support.

Clinical competency andpractice development

Supportthe development, implementation and review of competency frameworks relevant toClaire House services.

Developor revise delegated competency documents in response to evidence, guidance,incidents, audit findings or service changes, ensuring approval through theappropriate governance route.

Provideadditional education and supervised practice where competence gaps areidentified and escape significant or persistent concerns promptly.

Workwith clinical leads to ensure that new equipment, treatments and ways ofworking are supported by proportionate education and competency assessment.

Rolemodel evidence-based, compassionate and family-centred practice andappropriately challenge practice that may compromise safety or quality.

Mandatory, statutoryand essential training

Supportdelivery of the mandatory, statutory and essential-to-role training programmeas agreed by the Practice Education Lead.

Maintainaccurate training records, monitor completion and compliance, produce regularreports and elevate gaps or risks.

Liaisewith subject matter leads and People Services to support effective scheduling,communication and recording of training.

Contributeto the review of course content, delivery methods and training frequency,providing evidence-based recommendations to the Practice Education Lead.

Supportstaff and managers to understand training requirements and access appropriatedevelopment opportunities.

Induction,preceptorship and continuing professional development

Coordinateand deliver delegated elements of Care and Family Services induction andorientation.

Supportthe delivery and evaluation of preceptorship for newly registered professionalsand staff who are new to role or returning to practice.

Providecoaching, supervised practice and development support to staff undertaking newor extended clinical skills.

Promotereflective practice, clinical supervision and continuing professionaldevelopment.

Supportstaff to identify appropriate learning pathways and signpost opportunities,while referring decisions involving organisational priorities, funding or studyleave to the Practice Education Lead.

Students, apprenticesand placement learning

Coordinatethe day-to-day operation of student placements under the oversight of thePractice Education Lead.

Supportplacement allocation, learner induction, learning opportunities, evaluation andcommunication with practice supervisors and practice assessors.

Maintainaccurate placement records and assist with education audits, quality reviewsand improvement plans.

Monitorthe learner experience and elevate concerns relating to placement quality,learner performance, conduct, wellbeing or patient safety.

Maintainoperational communication with partner universities and education providers asdelegated by the Practice Education Lead.

Supportapprentices and staff undertaking post-registration programmes, monitorprogress and elevate concerns to the Practice Education Lead and relevantprovider.

Quality, governance,audit and research

Uselearning from incidents, complaints, safeguarding reviews, audit, risk andservice evaluation to inform education and practice development.

Participatein, and where delegated lead, education-related audit, quality improvement andservice evaluation projects.

Collectand analyse education data, including attendance, compliance, learner feedback,competency outcomes and identified gaps.

Contributeto reports for the Practice Education Lead and relevant clinical or governancegroups.

Supportimplementation and evaluation of agreed improvement actions.

Engagewith relevant research and evidence, promote journal clubs and evidence-baseddiscussion, and share learning appropriately.

Contributeto policy, guideline and SOP development where education or competencyrequirements are relevant.

Clinical practice andprofessional responsibility

Maintainclinical proficiency through planned clinical practice across relevantservices, with the frequency and location agreed by the Practice Education Leadand operational clinical leads.

Whenworking clinically, assess, plan, deliver and evaluate care within the postholders competence and professional scope of practice.

Maintainaccurate records and practice in accordance with the NMC Code, organisationalpolicies and applicable professional standards.

Promotesafe medicines practice, infection prevention, safeguarding, effectivecommunication and escalation of deterioration through education and clinicalrole modelling.

Providespecialist advice and clinical support within the limits of competence, seekingsenior or specialist advice when required.

Whendelivering one-to-one clinical teaching or supervised practice, normally worksupplementary to planned staffing requirements.

Communication andcollaborative working

Buildeffective working relationships across Claire House and with universities,education providers, hospices and relevant professional networks.

Communicatecomplex or sensitive information clearly and respectfully to individuals andgroups.

Useinfluencing, coaching and facilitation skills to support change and highstandards of care.

Contributeto internal and external education events and presentations where agreed.

Actas an accessible point of contact for practice education queries and referstrategic, financial, contractual or significant performance matters to thePractice Education Lead.

Resource andinformation management

Maintaineducational equipment, resources and the clinical skills environment so theyare safe, organised and fit for purpose.

Useorganisational resources responsibly and identify resource requirements orvalue-for-money opportunities.

UseMicrosoft 365, learning management systems and relevant databases to maintainrecords, communicate and produce reports.

Handlepersonal and organisational information in accordance with UK GDPR, the DataProtection Act 2018, confidentiality requirements and Claire House informationgovernance policies

General Claire House requirements

Demonstrate Claire House values andbehaviours in all aspects of the role.

Adhere to organisational policies,procedures, guidelines and professional standards.

Promote equality, diversity,inclusion and respect, and support reasonable adjustments for colleagues andlearners.

Maintain confidentiality and protectthe privacy and dignity of children, young people, families, volunteers andcolleagues.

Comply with health and safety,infection prevention, risk management, incident reporting and safeguardingrequirements.

Participate in appraisal,supervision, mandatory training and continuing professional development.

Embrace and support the positivecontribution of volunteers.

Work flexibly across Claire Houselocations and service settings, including occasional out-of-hours education orclinical support where agreed and appropriate.

This jobdescription outlines the principal responsibilities of the post. It is not anexhaustivelist and maybe reviewed in consultation with the post holder to reflect service prioritiesandorganisationaldevelopment.

Person Specification

Clinical and Educational Skills

• Competent in core clinical skills relevant to Claire House services
• Able to teach, supervise and assess delegated extended clinical competencies within personal competence and professional accountability
• Able to provide clear, constructive feedback and address performance or competence concerns appropriately
• Able to translate evidence, guidance and policy into practical education
• Competence in simulation facilitation
• Enhanced communication methods such as Makaton or PECS
• Experience of digital learning design or delivery

Qualifications

• Registered Nurse with current NMC registration in Child, Adult or Learning Disability nursing, with relevant clinical experience
• Educated to degree level or able to demonstrate equivalent professional knowledge and experience
• Recognised teaching, mentorship, practice assessor or practice education qualification, including Train the Trainer in an extended clinical skill
• Qualification or modules in Paediatric Palliative and End of Life care
• Clinical supervision or coaching qualification

Organisational, Digital and Analytical Skills

• Able to plan and prioritise a varied workload and meet deadlines
• Accurate record keeping and attention to detail
• Competent in Microsoft 365 applications, including Word, PowerPoint, Excel, Outlook and Teams
• Able to use learning management systems or databases and prepare routine reports
• Able to interpret training, evaluation and compliance information and identify emerging themes

Personal Qualities

• Professional, positive and enthusiastic
• Reflective, reliable and accountable
• Flexible and adaptable to changing service needs
• Creative and improvement focused

Experience

• Significant post-registration clinical experience
• Experience of teaching, supporting and assessing registered and non-registered staff
• Experience of planning, delivering and evaluating individual and group learning
• Experience of competency-based development and assessment
• Understanding of clinical governance, patient safety, safeguarding and quality improvement
• Understanding of NMC revalidation and the NMC Standards for Student Supervision and Assessment
• Experience of apprenticeship or post-registration learner support
• Experience of simulation-based education
• Experience of audit, quality improvement, research or service evaluation
• Experience of developing clinical guidelines, SOPs or competency documents

Communication and Interpersonal Skills

• Excellent written, verbal and presentation skills
• Able to build effective relationships and work collaboratively across professional and organisational boundaries
• Able to appropriately challenge practice and influence improvement
• Approachable, supportive and able to create a psychologically safe learning environment
• Able to communicate complex or sensitive information clearly and respectfully
• Coaching or facilitation skills
• Experience of presenting to external audiences

Additional Requirements

• Able to travel between Claire House sites and Community settings as required
• Able to work flexibly, including occasional evenings or weekends where agreed
• Satisfactory enhanced DBS clearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.