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Claire House is seeking an experienced education professional to lead and deliver structured learning for nursing staff, volunteers and learners. You will design, deliver and evaluate teaching using diverse methods and ensure content reflects current standards and patient family needs.
You will develop competency frameworks, contribute to governance, manage induction and placement learning, and support ongoing professional development while coordinating with universities and clinical leads
Work with a degree of autonomy within agreed clinical, educational and organisational frameworks and remain professionally accountable in accordance with the NMC Code. Make operational decisions relating to the delivery and coordination of delegated education activity. Refer significant changes to the education programme, competency framework, placement capacity, external provision, expenditure or organisational training requirements to the Practice Education Lead for agreement. Escalate concerns relating to learner performance, clinical competence, patient safety, safeguarding or professional conduct promptly through the appropriate clinical, education and governance routes. Deputise for specific operational education activities when agreed by the Practice Education Lead.
Plan, prepare, deliver and evaluate high-quality teaching for registered and non-registered staff, bank staff, volunteers and external learners where appropriate. Use a range of approaches including classroom teaching, bedside teaching, supervised practice, coaching, reflective learning, simulation, digital learning and skills assessment. Adapt education to differing professional roles, learning needs, levels of experience and reasonable adjustment requirements. Ensure teaching content reflects current evidence, professional standards, organisational policies and the needs of children, young people and families. Contribute to the annual review of the education programme and recommend improvements based on evaluation and outcome data. Promote a psychologically safe learning culture in which staff feel able to ask questions, acknowledge limitations and seek support.
Support the development, implementation and review of competency frameworks relevant to Claire House services. Develop or revise delegated competency documents in response to evidence, guidance, incidents, audit findings or service changes, ensuring approval through the appropriate governance route. Provide additional education and supervised practice where competence gaps are identified and escalation of concerns promptly. Work with clinical leads to ensure that new equipment, treatments and ways of working are supported by proportionate education and competency assessment. Role model evidence‑based, compassionate and family‑centred practice and appropriately challenge practice that may compromise safety or quality.
Support delivery of the mandatory, statutory and essential‑to‑role training programme as agreed by the Practice Education Lead. Maintain accurate training records, monitor completion and compliance, produce regular reports and elevate gaps or risks. Liaise with subject matter leads and People Services to support effective scheduling, communication and recording of training. Contribute to the review of course content, delivery methods and training frequency, providing evidence‑based recommendations to the Practice Education Lead. Support staff and managers to understand training requirements and access appropriate development opportunities.
Coordinate and deliver delegated elements of Care and Family Services induction and orientation. Support the delivery and evaluation of preceptorship for newly registered professionals and staff who are new to role or returning to practice. Provide coaching, supervised practice and development support to staff undertaking new or extended clinical skills. Promote reflective practice, clinical supervision and continuing professional development. Support staff to identify appropriate learning pathways and signpost opportunities, while referring decisions involving organisational priorities, funding or study leave to the Practice Education Lead.
Coordinate the day-to-day operation of student placements under the oversight of the Practice Education Lead. Support placement allocation, learner induction, learning opportunities, evaluation and communication with practice supervisors and practice assessors. Maintain accurate placement records and assist with education audits, quality reviews and improvement plans. Monitor the learner experience and escalation of concerns relating to placement quality, learner performance, conduct, wellbeing or patient safety. Maintain operational communication with partner universities and education providers as delegated by the Practice Education Lead. Support apprentices and staff undertaking post‑registration programmes, monitor progress and escalation to the Practice Education Lead and relevant provider.
Use learning from incidents, complaints, safeguarding reviews, audit, risk and service evaluation to inform education and practice development. Participate in, and where delegated lead, education‑related audit, quality improvement and service evaluation projects. Collect and analyse education data, including attendance, compliance, learner feedback, competency outcomes and identified gaps. Contribute to reports for the Practice Education Lead and relevant clinical or governance groups. Support implementation and evaluation of agreed improvement actions. Engage with relevant research and evidence, promote journal clubs and evidence‑based discussion, and share learning appropriately. Contribute to policy, guideline and SOP development where education or competency requirements are relevant.
Maintain clinical proficiency through planned clinical practice across relevant services, with the frequency and location agreed by the Practice Education Lead and operational clinical leads. When working clinically, assess, plan, deliver and evaluate care within the post holders competence and professional scope of practice. Maintain accurate records and practice in accordance with the NMC Code, organisational policies and applicable professional standards. Promote safe medicines practice, infection prevention, safeguarding, effective communication and escalation of deterioration through education and clinical role modelling. Provide specialist advice and clinical support within the limits of competence, seeking senior or specialist advice when required. When delivering one‑to‑one clinical teaching or supervised practice, normally work supplementary to planned staffing requirements.
Build effective working relationships across Claire House and with universities, education providers, hospices and relevant professional networks. Communicate complex or sensitive information clearly and respectfully to individuals and groups. Use influencing, coaching and facilitation skills to support change and high standards of care. Contribute to internal and external education events and presentations where agreed. Act as an accessible point of contact for practice education queries and refer strategic, financial, contractual or significant performance matters to the Practice Education Lead.
Maintain educational equipment, resources and the clinical skills environment so they are safe, organised and fit for purpose. Use organisational resources responsibly and identify resource requirements or value‑for‑money opportunities. Use Microsoft 365, learning management systems and relevant databases to maintain records, communicate and produce reports. Handle personal and organisational information in accordance with UK GDPR, the Data Protection Act 2018, confidentiality requirements and Claire House information governance policies
Demonstrate Claire House values and behaviours in all aspects of the role. Adhere to organisational policies, procedures, guidelines and professional standards. Promote equality, diversity, inclusion and respect, and support reasonable adjustments for colleagues and learners. Maintain confidentiality and protect the privacy and dignity of children, young people, families, volunteers and colleagues. Comply with health and safety, infection prevention, risk management, incident reporting and safeguarding requirements. Participate in appraisal, supervision, mandatory training and continuing professional development. Embrace and support the positive contribution of volunteers. Work flexibly across Claire House locations and service settings, including occasional out‑of‑hours education or clinical support where agreed and appropriate.
This job description outlines the principal responsibilities of the post. It is not an exhaustivelist and may be reviewed in consultation with the post holder to reflect service priorities andorganisational development.