Practice Coordinator

Bupa Dental Care; Derbyshire Dales; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Contributory pension scheme

Discounts in over 7000 retailers

Gym membership discounts

Wedding day off

Job summary

Steeple Grange Dental Care in Wirksworth is seeking a Practice Coordinator to support the Practice Manager across operational, administrative and people-focused activities, acting as deputy manager when required and helping to deliver an exceptional patient experience.

You'll lead a friendly team, coordinate reception and admin, ensure compliant procedures, and contribute to a positive, high-performing practice culture in a busy private and specialist referral environment.

Qualifications

• Personable, positive and enthusiastic with a great customer focus.
• Strong communication and organisational skills.
• Previous administrative experience in dental or healthcare environment.
• Competent using Microsoft Outlook, Word, and Excel.

Responsibilities

• Lead the practice team to assist in the provision of dental care services to patients.
• Comply with the Practice Business Plan and assist the manager in its implementation.
• Work with Clinical Team to ensure compliance with GDC and CQC guidelines.
• Reception duties as required.

Skills

Customer focus

Communication skills

Organisational skills

MS Outlook

MS Word

MS Excel

Dental nursing experience (desirable)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Dental Practice Coordinator

Bupa Dental Care Steeple Grange Dental Care, Wirksworth 36 Steeple Grange, Wirksworth, Matlock DE4 4FS

Hours: 38.75 hours per week
Working Pattern: Monday to Friday, 8:30am to 5:15pm
Job Type: Full Time, Permanent

Ready to take the next step in your dental leadership career?

At Steeple Grange Dental Care, we're looking for an organised, proactive and people-focused Practice Coordinator to become an integral part of our thriving private and specialist referral practice.

This is more than an administration role. As the right-hand support to our Practice Manager, you'll play a key role in the smooth day-to-day running of the practice, acting as a deputy manager when required and helping to create an exceptional experience for both patients and colleagues.

If you enjoy variety, thrive in a fast-paced environment and love working with people, we'd love to hear from you.

About Us

Steeple Grange Dental Care is a well-established Private and Specialist Referral Practice with an excellent reputation for patient care, clinical excellence and teamwork.

Located in the beautiful market town of Wirksworth, our practice sits in the heart of Derbyshire, surrounded by stunning countryside, independent shops, cafés and local attractions. With plenty of free street parking available, commuting is straightforward and stress-free.

What You'll Be Doing

As Practice Coordinator, you'll support the Practice Manager across operational, administrative and people-focused activities, including:

• Supporting the overall day-to-day running of the practice
• Acting as Deputy Manager in the Practice Manager's absence
• Coordinating administrative and operational processes
• Supporting the reception team during busy periods and providing front-of-house cover when required
• Helping maintain exceptional patient service standards
• Supporting compliance, scheduling and practice procedures
• Assisting with team coordination and communication
• Contributing to a positive, high-performing and patient-centred culture

What We're Looking For

We're keen to hear from candidates who:

• Have previous experience within dental, healthcare, hospitality or a customer-focused management environment
• Are highly organised with excellent attention to detail
• Can confidently manage multiple priorities
• Enjoy supporting and motivating others
• Have excellent communication and interpersonal skills
• Are professional, approachable and solutions-focused
• Feel comfortable stepping into a leadership role when needed
• Are passionate about delivering outstanding patient experiences

Why Join Bupa Dental Care?

At Bupa Dental Care, we're committed to helping our people develop rewarding careers within a supportive and inclusive environment.

You'll benefit from:

• Competitive salary of £30,000 per year
• Monday to Friday working pattern with no regular weekends
• Opportunity to develop leadership and management experience
• Supportive and experienced team environment
• Career progression opportunities within Bupa Dental Care
• Access to Bupa benefits and wellbeing support
• The opportunity to make a real impact within a respected private and specialist practice

Life in Wirksworth

When you're not at work, you'll be surrounded by some of Derbyshire's most unique attractions, including:

• Wirksworth Heritage Centre
• The StarDisc stargazing amphitheatre
• Ecclesbourne Valley Railway
• Steeple Grange Light Railway

Combining a beautiful location with a friendly and professional working environment, this is an exciting opportunity for someone looking to grow their career in dental practice leadership.

Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

As a Practice Co-ordinator you'll be benefiting from an experienced practice team and exceptional development and opportunities to take you as far as you want to go; and that's just to mention a few.

Practice Coordinator responsibilities

• Lead the practice team to assist in the provision of dental care services to patients.
• Comply with the Practice Business Plan and assist the manager in its implementation and delivery at the practice.
• Work with the Clinical Team and other internal departments to ensure the practice remains compliant with the General Dental Council and CQC guidelines, to ensure the delivery of first-class patient care
• Reception duties as required

Practice Coordinator skills and experience

• Personable, positive and enthusiastic with a great customer focus
• Strong communication and organisational skills
• Previous administrative experience preferably in a dental or other healthcare environment
• Competent using Microsoft Outlook, Word, and Excel
• Dental nursing experience desirable

Salary and benefits

• A competitive starting salary and the opportunity to increase this through training and development
• Established progression and development - including the Practice Manager Academy - our training programme for those looking to progress into practice management
• Contributory pension scheme
• Modern surgeries and dental software systems
• Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
• Earn up to £3,000 per referral in our employee referral scheme
• Your Practice Coordinator uniform will be provided.

We're proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work 2019, the Forbes World's best employers, and in the Inclusive Top 50 UK Employers list.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Due to the high level of interest in our roles, we are only able to contact short-listed candidates. Good luck!

Bupa Dental Care is an equal opportunities employer.