Practice Client Manager

Insite Public Practice Recruitment Limited; Coventry; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Autonomy

Long-term progression

Job summary

Insite Public Practice Recruitment Limited in Coventry is seeking a Practice Client Manager to oversee relationships with SME business owners. The role focuses on client liaison, quarterly meetings and advisory conversations to ensure owners feel supported.

The position is permanent, full-time, based in Coventry, with a salary of £40,000-£55,000 depending on experience and a relationship-led role offering autonomy and progression within the accountancy sector.

Qualifications

• Client-facing experience within accountancy, advisory or professional services

Responsibilities

• Manage relationships with SME business owners
• Lead or support quarterly client meetings
• Act as day-to-day contact for client queries
• Follow up actions after meetings
• Liaise internally to keep work moving
• Spot opportunities where clients may need extra support

Skills

Client liaison

Relationship management

Organised

Commercial awareness

Professional communication

Job description

Practice Client Manager

Coventry
£40,000 - £55,000 estimated salary, depending on experience
Permanent, full-time

A growing professional services firm is looking for a confident Practice Client Manager to manage key client relationships across a portfolio of SME businesses.

This is not a technical accounting role. The focus is client liaison, quarterly meetings, advisory conversations and making sure business owners feel properly supported. Humanity survives another day without pretending everyone wants to reconcile ledgers for fun.

You'll be joining a well-established firm in the accountancy sector, supporting SMEs typically turning over £1m to £15m.

The role

As Practice Client Manager, you'll be the main point of contact for clients, helping them stay on track, coordinating meetings and ensuring actions are followed up properly.

Based in Coventry, this would suit someone from practice, professional services or SME advisory who enjoys building trusted relationships.

What you'll be doing

• Managing relationships with SME business owners
• Leading or supporting quarterly client meetings
• Acting as the day-to-day contact for client queries
• Following up actions after meetings
• Liaising internally to keep work moving
• Spotting where clients may need extra support
• Keeping communication clear, organised and professional

What we're looking for

• Client-facing experience within accountancy, advisory or professional services
• Confidence speaking with business owners and senior contacts
• Strong organisation and follow-up skills
• Commercial awareness and an interest in SMEs
• A personable, calm and credible communication style
• No accounting qualification required

What's on offer

• £40,000 - £55,000 estimated salary
• A relationship-led role with regular SME contact
• Genuine autonomy and long‑term progression
• A stable opportunity within the accountancy sector
• A consultative role based in Coventry

This Practice Client Managerrole is ideal for someone who enjoys client relationships, commercial conversations and practical advice without needing to sit in a purely technical accounting position.