Practice Administrator

adventhealth; Manchester; On-site; GBP 48,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off from day one

403(b) retirement plan

Parental leave (4 weeks)

Career development

Well-being resources

Mental health support

Pet benefits

Job summary

AdventHealth is seeking a healthcare leadership professional to manage day-to-day operations across assigned practices in the Manchester, KY area. The role supports physicians, drives performance metrics, and mentors office staff to achieve engagement and patient experience goals.

Required Master’s degree with 5+ years in healthcare leadership; strong budgeting, data analysis, and cross-team collaboration skills are essential.

Qualifications

• Excellent interpersonal, oral, and written communication skills
• Knowledge of medical terminology
• Experience in finance and accounting with departmental budgets
• Data analysis and critical thinking
• Highly organized with ability to manage multiple tasks and deadlines
• Ability to work with multiple teams
• Professional customer service demeanor
• Proficient with word processing, spreadsheets, databases, and basic accounting software

Responsibilities

• Manage day-to-day operations in assigned practices for efficiency
• Support physicians by addressing needs and issues promptly
• Monitor practice metrics including patient experience and engagement
• Provide coaching and mentoring to office leaders and staff
• Oversee recruitment, selection, training, evaluation, and performance
• Oversee financial performance and budget planning for practices
• Lead projects such as construction, IT, and materials management
• Communicate strategy, processes, and policy changes to providers and staff

Skills

Interpersonal skills

Medical terminology

Budget oversight

Data analysis

Organizational skills

Cross-team collaboration

Customer service

Project management

Education

Master's degree

Bachelor's degree + 2+ years healthcare leadership

Associate's degree + 4+ years healthcare leadership

High School diploma + 6+ years healthcare leadership

Tools

MS Office

Accounting software

Spreadsheet/database tools

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

210 MARIE LANGDON DR

MANCHESTER

Kentucky 40962

Job Description:

• Manages day-to-day operations and processes in assigned practices to ensure efficiency and effectiveness.
• Directly supports physicians by addressing needs, issues, and challenges in a timely manner.
• Monitors practice metrics to meet organizational and practice goals, including patient experience and employee engagement.
• Provides guidance, coaching, and mentoring to office leaders and staff to achieve optimal engagement.
• Supervises recruitment, selection, training, evaluation, discipline, and termination of staff.
• Oversees overall results for practices, including employee engagement, physician engagement, patient experience, financial performance, and market growth.
• Communicates expectations and company strategy, process, and policy changes to all providers and staff.
• Assists with budget planning, reporting, and communication of new financial plans to providers and leaders.
• Supervises financial performance of practices and makes necessary adjustments.
• Manages projects such as construction, IT, and materials management, and oversees the physical plant.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Possesses excellent interpersonal, oral, and written communication skills [Required]
• Knowledge of medical technology and terminology [Required]
• Experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
• Data analysis and critical thinking [Required]
• Exceptional organizational skills as demonstrated by the ability to manage multiple tasks/deadlines [Required]
• Ability to develop positive working relationships with members of multiple teams [Required]
• Highly professional with excellent customer service skills [Required]
• Skill in organizing work, making assignments, and achieving goals and objectives [Required]
• Skill in utilizing computer software to include word-processing, spreadsheets, database, and general accounting [Required]

Education:

Master's [Required]

Field of Study:

N/A

Work Experience:

5+ of related experience [Preferred]

Additional Information:

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:

Master's Degree OR

Bachelor's Degree AND 2+ years of healthcare leadership experience OR

Associate's Degree AND 4+ years of healthcare leadership experience OR

High School Grad or Equiv AND 6+ years of healthcare leadership experience.

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]
• Certified Medical Office Manager (CMOM) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$63,398.40 - $117,894.40

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.