Power Platform Consultant

JR United Kingdom; London; Remote; GBP 50,000 - 80,000; Full time

Job summary

Join a leading employee-owned insurance company as a Microsoft and Power Platform expert in London. You will design intelligent, AI-driven solutions that enhance customer experience while working flexibly within a supportive environment. This is a unique opportunity to shape a new team and contribute to pioneering digital projects across the globe.

Benefits

Flexible Work Environment

Career Development

Global Impact

Collaborative Culture

Qualifications

• Experience with Microsoft Copilot Studio and Power Platform is crucial.
• Strong documentation skills for HLDs, LLDs, and design plans.
• Familiarity with compliance in regulated industries is preferred.

Responsibilities

• Design and deliver scalable Copilot Studio and Power Platform solutions.
• Define AI assistant behaviours and conversational flows.
• Ensure responsible AI use and regulatory compliance.

Skills

Automation

AI integration

User-centric experience

Solution Design

Conversational Design

Integration & Orchestration

Governance & Security

Documentation

Best Practices

Tools

Microsoft Copilot Studio

Power Virtual Agents

Power Platform

Dataverse

Azure

Custom connectors/APIs

Azure OpenAI

AI Builder

Job description

Social network you want to login/join with:

Cloud Decisions have partnered with the 5th largest employee-owned business in the UK and one of the largest insurance groups in the world, who manage premiums on behalf of millions of clients across 100 countries.

Their growth is powered by an ambitious acquisition strategy and a commitment to leading the market with bleeding-edge insurance platform technology. With a Microsoft-first approach, they are building a future-ready technology ecosystem designed to deliver world-class solutions for customers.

What we're looking for...

This is your chance to take on a pivotal role to be the first member in a team of Microsoft and Power Platform experts, focused on designing and delivering intelligent, Copilot + AI powered solutions across the enterprise.

We're looking for someone passionate about automation, AI integration, and user-centric experience someone who understands how to shape Copilot Studio and Power Platform to deliver measurable value inside complex, regulated environments like financial services.

Whether you’re already hands-on with Copilot Studio or looking to build deeper specialisation in low-code AI orchestration, this role gives you the opportunity to lead from the front in a business that genuinely values innovation.

What You’ll Be Doing:

• Solution Design: Design and deliver scalable Copilot Studio and Power Platform solutions that automate internal workflows, support regulatory compliance, and enhance customer experience.
• Conversational Design: Define AI assistant behaviours, natural language flows, and integration points using Microsoft Copilot Studio and Power Virtual Agents.
• Integration & Orchestration: Work with teams to connect Copilots with core business systems (via Dataverse, Azure, APIs, or third-party apps).
• Governance & Security: Ensure responsible AI use and regulatory alignment across financial workflows.
• Documentation & Design: Create clear solution designs, functional specs, and architectural artefacts (HLDs, LLDs, SoWs).
• Enablement & Best Practice: Champion reusability and maintainability across Copilot implementations, helping the business scale smartly.

What We’re Looking For:

• Strong experience designing or implementing solutions using Microsoft Copilot Studio, Power Virtual Agents, or Power Platform from greenfield, through to POC through to delivery.
• A solid understanding of enterprise data integration using Dataverse, Azure, and custom connectors/APIs.
• Ability to map conversational flows, design AI behaviours, and guide user experience across digital assistants.
• Familiarity with security and compliance practices within regulated industries (especially FS/Insurance).
• Excellent documentation skills confident in owning HLDs, LLDs, and end-to-end design plans.
• Experience working alongside cross-functional technical teams (product, dev, ops) to bring solutions to life.
• Bonus: Exposure to Azure OpenAI, AI Builder, or other Microsoft AI services.

Initial use cases include:

AI voice pilots for smarter outbound sales calls

Form-fill automation using GPT + Microsoft Power Platform

Why Join?

• Flexible Work Environment: Work remotely from anywhere in the UK with a team that values work-life balance.
• Career Development: Start a team that will be built around you, this is a very rare opportunity to build something from scratch in a global business
• Global Impact: Join a world-leading business driving cutting-edge digital projects across 100+ countries.
• Collaborative Culture: Work in a supportive, employee-owned environment where your ideas make a real difference.

Sound like you? Let’s talk. Connect directly with Nick Wesson on Linkedin to arrange a call to discuss things in more detail