Pottery Café Assistant (Notting Hill)

Bonbon Pottery; Greater London; Remote; GBP 18,000 - 24,000; Full time

Job summary

Bonbon Pottery in Greater London is seeking a friendly Pottery Cafe Assistant to join the front-of-house team. You will help guests choose pottery items, guide them through painting, and handle checkout while delivering warm hospitality.

The role involves cafe duties, maintaining cleanliness, and supporting the team during busy periods to ensure a smooth experience for customers.

Qualifications

• Experience in customer-facing roles is a plus.
• Friendly and proactive attitude in a fast-paced environment.
• Interest in arts and pottery helps engagement with customers.

Responsibilities

• Prepare coffee and beverages in a fast-paced cafe.
• Keep kitchen, drinks station and customer areas clean and organised.
• Assist customers with the pottery painting experience and checkout.

Skills

Customer service

Hospitality

People skills

Food & beverage service

Tools

POS system

Cash handling

Job description

Position Overview:
We are seeking a friendly, proactive, and reliable Pottery Cafe Assistant to join our front-of-house team. This role is perfect for someone who enjoys working with people, thrives in a dynamic environment, and has a passion for both hospitality and the arts.

Key Responsibilities:

• Prepare coffee and other beverages in a fast-paced cafe environment.
• Maintain cleanliness and organisation of the kitchen, drinks station, and customer areas.
• Guide customers through the pottery painting experience including selecting items, explaining materials, and checking out.
• Provide outstanding customer service: greet guests, answer questions, and ensure a fun and relaxed atmosphere.
• Assist with inventory management, including receiving, restocking, and organizing supplies.
• Help coordinate and support the team during busy periods to ensure smooth operations.