Pottery Cafe Assistant

Whitehall Garden Centre Ltd; Lacock; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Full training

Barista training

Flexible working opportunities

Creative and supportive environment

Zusammenfassung

Whitehall Garden Centre Ltd in Chippenham, Wiltshire is seeking a friendly Pottery Café Assistant to join our busy Paint Your Own Pottery studio. You'll help families choose and paint pottery, serve barista coffees and cakes, operate the kiln with full training, and make every customer feel welcome.

This is a flexible, customer-facing role with full or part-time options, a temporary contract until 24 December 2026, and weekend shifts in full-time or part-time patterns.

Qualifikationen

• Friendly, welcoming, and enjoys meeting new people.
• Excellent customer service mindset.
• Team-oriented with reliability and punctuality.
• Attention to detail in busy environment.
• Willingness to learn and follow procedures.

Aufgaben

• Welcoming customers and creating a warm, friendly atmosphere.
• Helping customers choose and paint pottery, offering tips and techniques to achieve the best results.
• Explaining the pottery painting process from start to finish.
• Preparing and serving quality hot and cold drinks, including barista-style coffees, full training provided.
• Serving light food, cakes and refreshments.
• Operating the till and processing payments.
• Safely loading and unloading the pottery kiln (full training provided).
• Preparing finished pottery for collection.
• Keeping the studio clean, organised and well stocked.
• Supporting birthday parties, workshops and special events.

Kenntnisse

Friendly demeanor

Customer service

Team player

Attention to detail

Reliable

Organised

Punctual

Flexible weekends

Calm under pressure

Jobbeschreibung

Pottery Café Assistant

Location: Chippenham, WiltshireHours: Full-time & Part Time Temporary roles until 24th December 2026. Full time position includes every other weekend. Part time position is every weekend.

Join Our Creative Team!

Do you love working with people? Are you passionate about delivering excellent customer service in a fun, creative environment?

We're looking for a friendly, enthusiastic and reliable Pottery Café Assistant to join our busy Paint Your Own Pottery studio. Every day is different - from helping families create treasured keepsakes to serving freshly made coffees and cakes, operating our pottery kiln and making every customer feel welcome.

If you enjoy hospitality, being creative and working as part of a supportive team, we'd love to hear from you!

What You'll Be Doing

As a Pottery Café Assistant, you'll be involved in all aspects of running the studio, including:

• Welcoming customers and creating a warm, friendly atmosphere.
• Helping customers choose and paint pottery, offering tips and techniques to achieve the best results.
• Explaining the pottery painting process from start to finish.
• Preparing and serving quality hot and cold drinks, including barista-style coffees, full training provided.
• Serving light food, cakes and refreshments.
• Operating the till and processing payments.
• Safely loading and unloading the pottery kiln (full training provided).
• Preparing finished pottery for collection.
• Keeping the studio clean, organised and well stocked.
• Supporting birthday parties, workshops and special events.

We're Looking For Someone Who Is

• Friendly, welcoming and enjoys meeting new people.
• Passionate about providing exceptional customer service.
• Positive, enthusiastic and enjoys working in a busy environment.
• Calm under pressure with excellent attention to detail.
• A team player who is happy to help wherever needed.
• Reliable, organised and punctual.
• Comfortable learning new skills and following procedures.
• Flexible to work weekends, school holidays and busy seasonal periods.

Experience

Previous experience in any of the following would be an advantage, but isn't essential as full training will be provided:

• Hospitality
• Café or coffee shop
• Experience working with children
• Customer service
• Retail
• Arts, crafts or pottery
• Confident interacting with children and families

What We Offer

• Full training, including pottery painting and kiln operation.
• Barista training.
• A fun, creative and supportive working environment.
• Opportunities to learn new skills.
• Flexible working opportunities.
• The chance to be part of creating memorable experiences for customers of all ages.
• Work Location: In person