Postal & Customer Service Specialist

One Stop; Whitfield; On-site; GBP 23,000 - 25,000; Full time

Job summary

A convenience store in Whitfield is seeking a Post Office Counter Clerk to provide vital postal and retail services. In this role, you will deliver friendly and efficient customer service, manage financial transactions, and ensure proper handling of mail and parcels. Strong attention to detail and excellent communication skills are essential. Join a dynamic team that prioritizes customer satisfaction, while also promoting postal and financial products.

Qualifications

• Must provide friendly, efficient service across a range of products.
• Experience in customer service is preferred.
• Ability to handle sensitive documents with care.

Responsibilities

• Deliver excellent customer service and support.
• Process sales of postage, packaging, and retail items.
• Handle mail and parcels, including weighing and dispatch.
• Carry out financial transactions and banking services.
• Promote and advise on postal and financial products.

Skills

Strong attention to detail

Excellent communication skills

Ability to work confidently with cash

Job description

A convenience store in Whitfield is seeking a Post Office Counter Clerk to provide vital postal and retail services. In this role, you will deliver friendly and efficient customer service, manage financial transactions, and ensure proper handling of mail and parcels. Strong attention to detail and excellent communication skills are essential. Join a dynamic team that prioritizes customer satisfaction, while also promoting postal and financial products.