Post Room Assistant

The Guildhall Northampton

Northampton

On-site

GBP 26,000 - 27,000

Full time

11 days ago

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Job summary

West Northamptonshire Council is seeking a diligent Post Room Assistant in Northampton. You will support the incoming postal service, scan and file documents, and manage electronic transfers on the Civica EDRMS. The role requires careful handling and adherence to data protection procedures.

The ideal candidate will have GCSE English (or equivalent), competent MS Office skills, and experience with post room processes. The position is full-time with a 37-hour week and standard council benefits.

Qualifications

GCSE English (or equivalent) is required.
Experience in a post room environment is advantageous.
Experience using electronic document management systems is desirable.
Strong organisational skills and attention to detail are essential.

Responsibilities

Post opening, sorting and electronic delivery as part of the Post Room Team.
Maintain the Authority's electronic filing system and ensure Data Protection compliance.
Scan incoming correspondence and attach digital images to records on the Civica EDRMS.

Skills

Verbal communication

Written communication

Microsoft Office

Health & safety

Teamwork

Adaptability

Education

GCSE English or equivalent

Tools

Civica EDRMS

Outlook

Word

Excel

Job description

About The Role

We're looking for a reliable and organised individual to join our team as a Post Room Assistant. This is a great opportunity for someone who enjoys working in a busy environment and takes pride in delivering an efficient and professional service.

Post Room Assistant

We’re looking for a reliable and organised individual to join our team as a Post Room Assistant. This is a great opportunity for someone who enjoys working in a busy environment and takes pride in delivering an efficient and professional service.

You will provide an incoming postal service on behalf of the Council. Administer the Authorities electronic document management system in accordance with legislation & guide lines. Be responsible for daily scanning, indexing and electronic transfer of documents for the Council and external partners.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

What will you be doing?

You will work as part of the Post Room Team to undertake duties such as post opening, sorting and electronic delivery. Maintaining the Authorities electronic filing system accurately while adhering to Data Protection legislation. Scanning incoming correspondence and attaching their digital images to existing records or creating new accounts as appropriate on the Civica EDRMS.

Adhere to all security protocols within Authority buildings and grounds. To undertake any other duties commensurate with the position as designated by the line manager.

About You

You’ll need a good standard of education, including GCSE English (or equivalent), alongside strong verbal and written communication skills. Previous experience within a post room environment and experience using electronic document management systems would be advantageous.

We’re seeking someone with an understanding of health and safety requirements, experience of manual handling, and confidence using Microsoft Office applications, including Outlook, Word and Excel. You should be a team player with a practical, flexible approach to work, capable of meeting deadlines and maintaining high standards.

The role requires the ability to lift and move items weighing up to 11kg, as well as a commitment to providing a trustworthy, reliable and customer-focused service.

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About Us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner.

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.