Post Office Manager Level 3 - Glenwell

Henderson Group; Glengormley; Presencial; GBP 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee assistance programme

Discount scheme throughout UK/Ireland

Staff discount (SPAR/EUROSPAR)

Descripción de la vacante

Henderson Group's Ballyhackamore Post Office Manager role in Belfast requires someone who can lead a small team, drive sales, and ensure excellent customer service. The position offers a structured 40-hour week with some flexibility within Monday–Saturday hours.

You will manage daily Post Office operations, handle cash with accuracy, and perform admin duties while supporting the group’s values and community goals in Northern Ireland.

Formación

• The ideal candidate will be customer focused with the ability to lead a team as well as possess excellent written and verbal communication skills.
• Cash handling experience is required.
• Previous experience in sales/active selling and working towards sales targets.

Responsabilidades

• Maximise sales and profit, and minimise loss, by carrying out allocated tasks in order to contribute to the continuous improvement of the Post Office and its staff.
• Serve customers according to the company procedures on customer satisfaction, leading in the successful daily operation of the Post Office branch.
• Handle & Balance cash accurately.
• Complete administration duties as required.
• Ensure an outstanding level of customer care at all times.
• Travel to other Post Office branches may be required as part of the job role.
• Complete other duties as required for the role.

Conocimientos

Customer focus

Team leadership

Cash handling

Sales targets

Back office admin

Educación

Good standard of education

Herramientas

Microsoft Office

Descripción del empleo

Post Office Manager Level 3

£14.65 per hour & great benefits.

Full-time position available at 40 hours per week, working within the hours of Monday - Saturday, 9.00am-5.30pm, with a degree of flexibility required.

EUROSPAR Ballyhackamore - 276 Upper Newtownards Road, Belfast, Down, BT4 3EU

Who are we?

Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property and we employ over 6,000 staff.

We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.

A look into the role:

Reporting to the Store Management Team, you will be responsible for the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.

As Post Office Manager you will be required to;

• Maximise sales and profit, and minimize loss, by carrying out allocated tasks in order to contribute to the continuous improvement of the Post Office and its staff.
• Serve customers according to the company procedures on customer satisfaction, leading in the successful daily operation of the Post Office branch.
• Handle & Balance cash accurately.
• Complete administration duties as required.
• Ensure an outstanding level of customer care at all times.
• Travel to other Post Office branches may be required as part of the job role.
• Complete other duties as required for the role.

Skills for Success

• The ideal candidate will be customer focused with the ability to lead a team as well as possess excellent written and verbal communication skills.
• Cash handling experience.
• Previous experience in sales/active selling as well as working towards sales targets.
• Back office administrative experience.

Desirable Criteria

• A good standard of education.
• Working knowledge of Microsoft Office package.

If successful in your application, the offer will be subject to satisfactory completion of the Post Office P250 Vetting Application, comprising of a basic access NI and financial check.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition -

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First -

We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork -

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity -

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.

You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Full-time position available at 40 hours per week, working within the hours of Monday - Saturday, 9.00am-5.30pm, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.

We are an equal opportunities employer.

Hightown Avenue Mallusk, Newtownabbey BT36 4RT [phone] [e-mail]