Post Completion Assistant

Cripps; Royal Tunbridge Wells; On-site; GBP 22,000 - 28,000; Full time

Job summary

Cripps is seeking a detail-focused Post Completion Assistant in Tunbridge Wells to support our Real Estate fee earners and clients on post-completion matters. You will build knowledge of SDLT procedures, Land Registry applications, and post-completion processes within a collaborative team environment.

You’ll develop skills across SDLT, Land Registry (E-DSR), and post-completion tasks, managing dates, preparing statements, and assisting with client communications.

Qualifications

• Organised with excellent attention to detail.
• Good interpersonal skills and ability to communicate clearly.
• Able to manage multiple priorities and work to tight deadlines.
• Flexible, energetic and collaborative, with a proactive mindset.
• Committed to providing excellent client service.

Responsibilities

• Develop knowledge of SDLT procedures and complete electronic SDLT Returns to HMRC after training.
• Prepare SDLT payment forms and arrange finance forms for partner approval.
• Receive training in Land Registry applications (E-DSR) and progress to submitting straightforward applications.
• Manage key dates and maintain spreadsheets to track file progress.
• Support Residential and RID files.
• Prepare and send post-completion financial statements to clients and handle residual balances over time.
• Prepare and serve notices to landlords where required.
• Submit NHBC acceptance forms online.
• Keep clients and mortgage lenders informed when registration is completed and provide documentation as required.
• Respond to post-completion client enquiries.
• Check accounts/files prior to closure and update the CMS.
• Maintain accurate records and ensure post-completion matters progress efficiently.
• Collaborate with Real Estate teams to understand department-specific post-completion requirements.

Skills

Highly organised

Strong communicator

Multitasking

Client service

Tools

Microsoft Excel

CMS

Job description

We’re looking for a Post Completion Assistant to join our Real Estate team in Tunbridge Wells supporting our fee earners and clients across a range of important post-completion matters.

This is an excellent opportunity for someone who is organised, detail-focused and keen to develop their technical knowledge within a busy Real Estate environment. You’ll work closely with other members of the Real Estate teams and have the opportunity to develop your knowledge of areas including SDLT, Land Registry applications and post-completion processes.

You’ll be joining a collaborative team where there is plenty of scope to build your skills and take on increasing responsibility as your knowledge develops.

What you'll be doing

Your responsibilities will include:

• Developing your knowledge of SDLT procedures and, following training, completing electronic SDLT Returns to HMRC.
• Preparing SDLT payment forms and arranging finance forms for partner approval.
• Training in Land Registry applications, including E-DSR, and progressing to submitting straightforward applications.
• Managing key dates and maintaining spreadsheets to track file progress.
• Supporting Residential and RID files.
• Preparing and sending post-completion financial statements to clients and, over time, dealing with residual balances.
• Preparing and serving notices to landlords where required.
• Submitting NHBC acceptance forms online.
• Keeping clients and mortgage lenders informed when registration has been completed and providing documentation in line with their requirements.
• Responding to post-completion client enquiries.
• Checking accounts and files prior to closure, closing files and updating the CMS.
• Maintaining accurate records and ensuring post-completion matters are progressed efficiently.
• Working closely with the Real Estate teams and understanding the different post-completion requirements across the department.

About you

We’re looking for someone who is:

• Highly organised with excellent attention to detail.
• A strong communicator with good interpersonal skills.
• Comfortable managing multiple priorities and working to tight deadlines.
• Flexible, energetic and able to remain calm and effective during busy periods.
• A collaborative team player who enjoys sharing knowledge and learning from others.
• Committed to providing excellent client service.
• Commercially aware and able to work effectively in a target-driven environment.
• Willing to take ownership, use their initiative and go the extra mile when needed

You’ll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another.

At Cripps, our purpose is to make a positive and lasting difference. It’s why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities.