Post Assessment and Travel Administrator

United Kingdom Accreditation Service; Staines-upon-Thames; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

The United Kingdom Accreditation Service is seeking a full-time Travel and Post Assessment Administrator to join their Customer Services Team in Staines Upon Thames. This hybrid role involves providing administrative support encompassing post-assessment tasks and managing travel arrangements, all geared towards exceeding customer expectations. Successful candidates will demonstrate strong customer service skills, attention to detail, and organizational capabilities, contributing to a diverse and inclusive workplace.

Qualifications

• Strong customer service ethos.
• Good written and verbal communication skills.
• Good attention to detail and organisational skills.

Responsibilities

• Provide post-assessment administration, keeping accurate records.
• Book and confirm travel & hotel arrangements using tools.
• Provide pre-scheduled assessment admin within agreed timeframes.

Skills

Customer service ethos

Communication skills

Attention to detail

Organisational skills

Problem-solving skills

Job description

UKAS are recruiting a Travel and Post Assessment Administrator to work within our Customer Services Team. This is a full-time role, with the option of hybrid working, based at our head office in Staines Upon Thames.

Travel and Post Assessment Administrator provides administrative support to the accreditation sections and processes administration tasks defined by the accreditation cycle at a pace, quality and efficiency to exceed customer and internal expectations and KPIs.

As a Travel and Post Assessment, you will:

• Provide post-assessment administration, keeping accurate and up-to-date records.
• Provide pre-scheduled assessment administration within the agreed timeframes, including WRAP creation and project updates
• Bookand confirmtravel & hotel arrangements by the set requirements using the UKAS travel agent’s online tools.

It is expected that the successful candidate will:

• Strong customer service ethos
• Good written and verbal communication skills
• Good attention to detail
• Good organisational skills and ability to prioritise workload
• Problem-solving skills with the ability to anticipate problems and resolve issues independently

Equity, Diversity, and Inclusion: Fostering a Culture of Belonging

UKAS is proud to be the United Kingdom’s sole Accreditation Body. We wouldn’t be able to do what we do without a diverse mix of minds, backgrounds and experiences. UKAS is committed to promoting a culture of belonging and values the differences and uniqueness that everyone brings to the organisation.

We welcome candidates across all types of backgrounds, circumstances, and identities to support our Equity, Diversity and Inclusion (EDI) commitments.

Travel and Post Assessment Administrator - Job Description