POS Analyst

TRIA; England; On-site; GBP 36,000 - 48,000; Full time

Job summary

A tech recruitment agency is seeking a POS Systems Administrator in West London to manage the Oracle Simphony environment across various venues. The ideal candidate will have experience with POS systems, particularly in hospitality, and will be responsible for menu updates, troubleshooting, and collaborating with teams. This is a full-time role requiring on-site presence, offering a fantastic opportunity to support iconic events and venues.

Qualifications

• Experience with POS systems, ideally Oracle Simphony or similar.
• Strong understanding of system administration, user access, and data accuracy.
• Willingness to support event‑based operations.
• Willingness to support event-based operations.

Responsibilities

• Administering and configuring the Oracle Simphony POS system.
• Managing menu updates, price changes, and seasonal campaigns.
• Troubleshooting and resolving backend issues.
• Collaborating with F&B, Commercial, and Events teams to align system content.
• Troubleshooting and resolving backend issues, working with internal IT and third-party vendors.
• Maintaining system documentation and supporting tech rollouts.

Skills

Experience with POS systems

Strong understanding of system administration

Comfortable in fast-paced environments

Event-based operations support

Tools

Oracle Simphony

Job description

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This range is provided by TRIA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

TRIA is working exclusively with a client who has recently implemented Oracle Simphony.

We’re hiring a POS Systems Administrator to manage and optimise the Oracle Simphony environment across a high-profile hospitality and event venue, which includes stadium, restaurants, bars, events & hotels.

This is a hands‑on, system‑focused role – perfect for someone who thrives behind the scenes, ensuring menus, pricing, and campaigns are accurate and live across all touchpoints.

What You’ll Be Doing

• Administering and configuring the Oracle Simphony POS system via EMC
• Managing menu updates, price changes, and seasonal campaigns
• Supporting matchday and non‑matchday operations across multiple venues
• Collaborating with F&B, Commercial, and Events teams to align system content
• Troubleshooting and resolving backend issues, working with internal IT and third‑party vendors
• Maintaining system documentation and supporting tech rollouts

What We’re Looking For

• Experience with POS systems, ideally Oracle Simphony or similar hospitality POS systems
• Strong understanding of system administration, user access, and data accuracy
• Comfortable working in fast‑paced, multi‑site environments
• Willingness to support event‑based operations

This is a fantastic opportunity to be part of a dynamic tech team supporting iconic venues, events and delivering a seamless customer experience.

This role will require you to be on site in West London.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Hospitality, Spectator Sports, and Food and Beverage Retail