Portuguese speaking Customer Service Advisor

Euro London Appointments; Chippenham; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading company in Chippenham is looking for a Portuguese speaking Customer Service Advisor. The role involves assisting customers, addressing inquiries, and ensuring a positive customer experience. With opportunities for progression and a competitive salary, this is a great career move for an enthusiastic professional.

Benefits

Annual performance-based bonus

Company pension

Discount on company products

Free parking

Discounted canteen

Career progression opportunities

Qualifications

• 1-2 years of experience in customer service.
• Access to a car due to location.
• Fluency in additional EU languages is advantageous.

Responsibilities

• Assist Portuguese speaking customers via phone, email, and chat.
• Resolve customer queries and concerns in a timely manner.
• Maintain accurate customer records.

Skills

Fluency in Portuguese

Communication skills

Interpersonal skills

Problem solving

Teamwork

Job description

Position: Portuguese speaking Customer Service Advisor

Location: Chippenham, Wiltshire access to a car is essential due to the lack of public transport

Type: Permanent

Salary: GBP27,000 - GBP29,000 + annual bonus

Are you fluent in Portuguese and passionate about providing top-notch customer service? If so, we have an exciting opportunity for you! We are currently seeking a dedicated and friendly individual to join our client s team as a Portuguese speaking Customer Service Advisor at their Wiltshire office.

This is a really excellent time to join my client s Customer Service team due to the huge growth they ve seen in the last few years. There is real, tangible opportunity for progression in both your position and your salary.

Role Overview: As a Portuguese Customer Service Advisor, you will be an integral part of the team, responsible for addressing customer inquiries, resolving issues, and ensuring customers have a positive experience. Your role will involve:

• Assisting Portuguese speaking customers via phone, email, and chat.
• Providing information about our products and services.
• Resolving customer queries and concerns in a timely and professional manner.
• Maintaining accurate customer records and data.
• Collaborating with colleagues to ensure excellent service delivery

We're looking For:

• Fluency in Portuguese essential
• Have 1-2 years of experience in customer service.
• Access to a car the office is not easily accessed by public transport
• Possess excellent communication and interpersonal skills.
• Be a problem solver with a positive attitude.
• Enjoy working in a team-oriented environment.
• Technical support experience is advantageous but not essential.
• Fluency in additional EU languages is very advantageous

What s in it for you?

• Competitive salary bracket with regular reviews based on hard work and performance.
• Annual performance-based bonus
• Company pension and discount on company products
• Free parking, discounted canteen
• Progression. This is a fast growing company where you will grow too.

If interested, please apply or send your CV direct to