Portfolio Support Team Lead – Maternity Cover IRC262806

GlobalLogic; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the UK is seeking a Portfolio Support Team Lead to manage the Portfolio Support Team, ensuring effective processes and governance across delivery portfolios. This role involves collaboration with various stakeholders and a focus on process improvement. The ideal candidate will possess strong communication skills and experience in financial services, contributing to a culture of innovation and employee well-being.

Qualifications

• Experience within financial services environments is desirable.
• Proven track record of positive feedback from customers and colleagues.

Responsibilities

• Manage contract staff, including SOW creation and renewals.
• Ensure accurate project setup, reporting, and compliance activities.
• Develop and mentor the Portfolio Support Analysts.

Skills

Communication

Relationship Management

Process Improvement

Team Management

Commercial Acumen

Tools

Jira

Trello

Oracle

SFDC

Job description

Portfolio Support Team Lead – Maternity Cover IRC262806

Join to apply for the Portfolio Support Team Lead – Maternity Cover IRC262806 role at GlobalLogic

Job Description

You will work as part of the UKI Client Engagement team, providing process, support, and structural rigor across all the UKI delivery portfolios. As a Portfolio Support Team Lead, you will manage the Portfolio Support Team (PST), reporting to the Client Engagement Head. You will work closely with Portfolio Delivery Directors and Portfolio Support Analysts to ensure each account within the portfolio has the appropriate procedures, processes, and governance in place.

Requirements

• Excellent communication and relationship management skills
• Team management experience
• Passionate about process improvement
• Ability to meet business requirements across the project lifecycle
• Excellent commercial acumen to align business requirements with technical solutions
• Proven track record of positive feedback from customers and colleagues
• Experience within financial services environments (desirable)

Technical Skills

• Knowledge of project and portfolio management tools for staffing, planning, tracking, and delivery using PSA
• Extensive knowledge of Oracle and SFDC integration with portfolio management tools
• Support tools such as Jira, Trello, Ironclad, etc.

Responsibilities

• Maintain market awareness of industry developments
• Support and monitor business development opportunities
• Manage contract staff, including SOW creation and renewals
• Ensure accurate project setup, reporting, and compliance activities
• Develop and mentor the Portfolio Support Analysts
• Ensure effective communication within the team

What We Offer

We prioritize a culture of caring, continuous learning, meaningful work, balance and flexibility, and a high-trust environment. Join us to be part of a global company committed to innovation and employee well-being.