Portfolio & Programme Operator

Gravitas Recruitment Group (Global) Ltd; Nottingham; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Gravitas Recruitment Group (Global) Ltd is assisting a growing energy sector organisation in recruiting a Portfolio & Programme Operator to support delivery, optimisation and growth of a diverse portfolio of energy assets.

Based in the North West, the role offers hybrid working with 3 days onsite and opportunities to influence performance, compliance and customer outcomes across a nationally significant portfolio.

Responsibilities

• Monitor portfolio performance, identifying risks, issues and opportunities for optimisation.
• Support the operational delivery of energy programmes and flexibility services.
• Ensure compliance with industry regulations, contractual obligations and market requirements.
• Coordinate onboarding activities for new customers, assets and delivery partners.
• Act as a key point of contact for internal and external stakeholders.
• Support reporting, governance and performance management activities.
• Work closely with technical and commercial teams to improve operational processes.
• Gather customer feedback and translate insights into service enhancements.
• Contribute to the development of new products, services and operational capabilities.
• Support engagement with market participants, regulators and industry organisations.
• Assist with continuous improvement initiatives to drive efficiency, scalability and customer satisfaction.

Job description

Location: North West, Hybrid Working (3 Days Onsite)

I’m currently supporting a growing organisation within the energy sector is seeking a Portfolio & Programme Operator to support the delivery, optimisation and growth of a diverse portfolio of energy assets. This is an opportunity to work at the intersection of operations, compliance, commercial strategy and customer engagement, helping drive performance across a nationally significant portfolio.

Working within a highly collaborative team, you'll be responsible for ensuring operational excellence, supporting industry compliance requirements, and identifying opportunities to improve processes, products and customer outcomes.

The Role

As a Portfolio & Programme Operator, you will be responsible for supporting the day-to-day management of a portfolio of energy assets and programmes, ensuring they operate efficiently, remain compliant with industry regulations, and continue to deliver value for customers and stakeholders.

You'll work closely with internal teams, customers, technical specialists, contractors and industry bodies, providing operational oversight whilst contributing to wider business improvement and growth initiatives.

This role offers excellent exposure across multiple areas of the business, making it ideal for someone who enjoys variety, stakeholder engagement and continuous improvement.

Key Responsibilities

• Monitor portfolio performance, identifying risks, issues and opportunities for optimisation.
• Support the operational delivery of energy programmes and flexibility services.
• Ensure compliance with industry regulations, contractual obligations and market requirements.
• Coordinate onboarding activities for new customers, assets and delivery partners.
• Act as a key point of contact for internal and external stakeholders.
• Support reporting, governance and performance management activities.
• Work closely with technical and commercial teams to improve operational processes.
• Gather customer feedback and translate insights into service enhancements.
• Contribute to the development of new products, services and operational capabilities.
• Support engagement with market participants, regulators and industry organisations.
• Assist with continuous improvement initiatives to drive efficiency, scalability and customer satisfaction.

About You

We’re keen to speak with individuals who possess a blend of operational, analytical and stakeholder management skills.

You may currently be working in:

• Asset Management
• Flexibility Services
• Capacity Market Operations
• Technical or Commercial Energy Services
• Experience working within the energy sector or a related regulated environment.
• Strong organisational and coordination skills with the ability to manage multiple priorities.
• Excellent stakeholder management and communication abilities.
• Analytical mindset with strong problem-solving capability.
• Experience working with operational processes, performance reporting and compliance activities.
• Strong attention to detail and commitment to delivering high-quality outcomes.
• Proficiency with Microsoft Office and reporting tools.
• Knowledge of flexibility markets, demand-side response or distributed energy resources.
• Understanding of Capacity Market arrangements and industry regulations.
• Experience supporting operational improvement or transformation initiatives.
• Commercial awareness and customer-focused approach.