Operations Analyst

Vallum Associates; Greater London; Hybrid; GBP 40,000 - 52,000; Full time

Job summary

Vallum Associates in London is seeking an Operations & Commercial Analyst to support the launch of a new energy product/service. The role is hands-on, covering day-to-day operations and onboarding to help establish how the service will run once live.

You will work across operational, commercial and project activities, coordinating with internal teams and stakeholders, and helping refine processes as the service moves from pilot to BAU.

Qualifications

• Experience in an Operations Analyst, Commercial Analyst, Project Analyst or similar role.
• Hands-on operational environment experience and adaptability.
• Exposure to contracts or onboarding processes is a plus.

Responsibilities

• Support the day-to-day operation and launch of the new service.
• Help onboard new customers and counterparties.
• Support contracting activities with internal Legal teams.
• Coordinate information and documentation from multiple parties.
• Assist commercial and operational processes as the service develops.
• Collaborate with Operations, Commercial, Legal and Technology teams.
• Resolve onboarding queries and issues during launch.
• Contribute to project activities to keep the launch moving forward.
• Help develop and improve processes as the service moves to BAU.

Skills

Operations analysis

Commercial analysis

Project analysis

Hands-on operations

Communication

Stakeholder management

Organisational skills

Job description

Operations & Commercial Analyst - UK Energy Company

Location: London / Hybrid - onsite once a week in London

6 months rolling

We are looking for an Operations & Commercial Analyst to support the launch of a new product/service within a leading UK energy organisation.

The role will be hands-on and varied, supporting the day-to-day activities required to get the service up and running and helping establish how it will operate once live.

You’ll work across operational, commercial and project activities, including onboarding new parties, supporting contracts and working with different teams across the business.

Key Responsibilities

• Support the day-to-day operation and launch of the new service.
• Help onboard new customers and counterparties.
• Support contracting activities, working alongside internal Legal teams.
• Coordinate information and documentation required from different parties.
• Support commercial and operational processes as the service develops.
• Work with stakeholders across Operations, Commercial, Legal and Technology.
• Help resolve queries and issues during onboarding and launch.
• Support project activities where required to keep the launch moving forward.
• Help develop and improve processes as the service moves from pilot into BAU

Experience

• Experience in an Operations Analyst, Commercial Analyst, Project Analyst or similar role.
• Comfortable working in a hands-on operational environment.
• Some exposure to contracts, customer/counterparty onboarding or commercial processes.
• Strong communication and stakeholder management skills.
• Organised and comfortable managing several activities at once.
• Able to work in an environment where processes are still being developed.
• Energy/utilities experience would be beneficial but isn't essential.

This would suit someone who is commercially minded, proactive and comfortable getting involved in the operational detail, rather than someone looking for a traditional PMO or project controls position.